Wednesday, June 21

Join us at the Expo - Open All Day!

Wed, Jun 21 at 9:00 am EDT
Breakfast and Boogie

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Overview

Networking Event: Breakfast and Boogie

Grab your breakfast of choice, get energized with our virtual DJ Scott Messina, and hear highlights of the day ahead.

Speaker(s)

Scott Messina, Entertainer, Host and Producer, Messina Productions

Wed, Jun 21 at 10:00 am EDT
Learning Labs on Social Engagement and Reducing Isolation in Older Adults

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P1: Learning Lab: Learning Labs on Social Engagement and Reducing Isolation in Older Adults

10:00 - 10:30 am: Learning Lab: Partnering with Libraries to Encourage Social Engagement Among Older Adults

Partnerships are critical to reaching more older adults with opportunities to stay engaged and connected. Join this session to learn how your organization can partner with your local library to reduce social isolation and promote social engagement of older adults in your community! 

In this session, participants will be able to:

  • Build new and strengthen existing partnerships with local libraries.
  • Explain the benefits of partnering with libraries, types of collaborations possible with libraries and how to begin exploring 
  • Identify social engagement resources, activities and tools to share with older adults.

Presenters: 

  • Rebecca Levine, Senior Program Manager, engAGED, USAging
  • Fatima Perkins, MSLIS, MNO, Director of Community Outreach & Advocacy, Western Reserve Area Agency on Aging

10:30 am - 11:00 am: Learning Lab: Recipe for a Successful Community Coalition to Reduce Elder Isolation

What is important to create a successful community collaborative?  Learn the key ingredients of a cross-sector coalition that is transforming aging services in a Pennsylvania community. 

In this session, participants will be able to:

  • Identify the key components of a successful collaboration between philanthropy, social services, health care, and government to maximize the efficacy of aging services.
  • Discuss incorporating evidence-based research and education components in a cross-sector community coalition model to reduce older adult isolation.
  • Assess early outcomes and ripple effects of a multi-sector organizational collaborative working to reduce older adult isolation at the community level.

Presenters: 

  • Christine Marcos, Senior Program Manager, Moses Taylor Foundation
  • Michael Castellano, Older Adult Isolation Manager, United Way of Lackawanna, Wayne, and Pike Counties
  • Lenard Kaye, Director, University of Maine Center on Aging
Speaker(s)

Rebecca Levine, Senior Program Manager, engAGED, USAging

Fatima Perkins MSLIS, MNO, Director of Community Outreach & Advocacy, Western Reserve Area Agency on Aging

Christine Marcos, Senior Program Officer, Moses Taylor Foundation

Michael Castellano BS, Older Adult Isolation Manager, United Way of Lackawanna, Wayne, and Pike Counties

Lenard Kaye DSW, PhD, Director, UMaine Center on Aging, University of Maine Center on Aging

Moderators

Laura Plunkett, Senior Program Specialist, Center for Healthy Aging, National Council on Aging

Wed, Jun 21 at 10:00 am EDT
Caring for Those Who Care: Centering Diverse Family Caregivers

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P2: Deep Dive: Caring for Those Who Care: Centering Diverse Family Caregivers

Are you a healthcare or social service provider who wants to best serve diverse older adults and their caregivers, but you're not sure where to start? Attend this training to deepen your cultural understanding and learn how to support diverse family caregivers in culturally meaningful ways. 

At the end of this session, participants will be able to: 

  • Identify the unique needs and caregiving realities of family caregivers from racially and ethnically diverse communities, American Indian and Alaska Native communities and LGBTQ+ communities
  • Analyze how a lack of culturally and linguistically appropriate services impact diverse family caregivers through their own stories
  • Gain organizational, provider, communications, and policy-level best practices to engage and support diverse family caregivers in culturally meaningful and relevant ways.
Speaker(s)

Nina Darby, MA, Training Manager, Diverse Elders Coalition

Moderators

Susan Silberman, Senior Director, National Council on Aging

Wed, Jun 21 at 10:00 am EDT
Innovative Partnership Improves Access to Prescription Coverage and Health Outcomes

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P3: Deep Dive: Innovative Partnership Improves Access to Prescription Coverage and Health Outcomes

Would you like to learn how to help people with barriers to health care have access to affordable medications so they can have better health outcomes?
Join a state health insurance program. state pharmacy assistance program and University pharmacy outreach program as they discuss how cross-training, troubleshooting on cases, recruitment of pharmacists, and education of professionals and students help promote better outcomes at the community level. 

At the end of this session, participants will be able to: 

  • Identify the parts of Medicare, coverage, gaps, and costs.
  • Describe the programs and strategies that can help consumers reduce drug costs.
  • Inspire collaboration and cross-training among a SHIP, SPAP, and university pharmacy program in attendees' states to improve access to drug coverage and health outcomes.
Speaker(s)

Kathleen Gouveia, SHINE Training Coordinator, Executive Office of Elder Affairs

Colleen Massey, Mass. College of Pharmacy Outreach Program Director and Faculty Associate, Executive Office of Elder Affairs

Moderators

Brandy Bauer, Director, Center for Benefits Access, National Council on Aging

Wed, Jun 21 at 10:00 am EDT
Pet Therapy Online, In Person: Animals Can Support Older Adults

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P4: Deep Dive: Pet Therapy Online, In Person: Animals Can Support Older Adults

Learn how pet therapy can enhance the lives of older adults. Whether you can accommodate a pet in your Center or not, you can still use animals to help reserved and depressed clients cope. 

At the end of this session, participants will be able to: 

  • Explain how pet therapy can be used in senior centers.
  • Demonstrate a sample pet therapy session
  • Compare how pet therapy sessions can work in center vs online and how they can wok hybrid
Speaker(s)

Selina Ng LMSW, Social Worker, RSS - Center for Ageless Living (formerly Riverdale Senior Services)

Zenithson (Zenny) Ng, DVM, Clinical Associate Professor, University of Tennessee College of Veterinary Medicine

Moderators

Stephanie Pilato, Senior Director, Finance and Contract Management, National Council on Aging

Wed, Jun 21 at 10:00 am EDT
Healthier You: Long-term Benefits of Bundling Multiple Programs and Resources

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P5: Deep Dive: Healthier You: Long-term Benefits of Bundling Multiple Programs and Resources

Healthier You is a 6-month program to reduce social isolation and food insecurity and encourage physical activity, especially for obese older adults. This presentation will describe how a rural site identified strategies to address these related health issues among a diverse group of older adults. Healthier You participants received weekly cartons of healthy vegetables, 5G tablets to link to virtual programs and family/friends via the internet, and access to a physical activity program in-person or via Zoom. They also received scales so they could measure and record their weight loss. This interactive session will discuss techniques to recruit diverse participants, share experiences about ‘bundling’ services and programs for maximum impact, and explain the program’s effectiveness. 

At the end of this session, participants will be able to: 

  • Identify strategies to recruit diverse participants in programs and services.
  • Discuss benefits of bundling several programs and services to improve participant outcomes.
  • Identify strategies to encourage full participation of individuals over an extended period.
Speaker(s)

Leigh Ann Eagle BS, Chief Operations Officer, Maryland Living Well Center of Excellence, Maryland Living Well Center of Excellence - MAC, Inc.

Sue Lachenmayr, MPH, CHES, Statewide Program Manager, Maryland Living Well Center of Excellence - MAC, Inc.

Matthew Smith PhD, MPH, CHES, Associate Professor, Texas A&M University

Moderators

Susan Stiles, Senior Director, Healthy Aging Innovations, National Council on Aging

Wed, Jun 21 at 11:00 am EDT
Reaching Older Hispanic/Latino Adults Before They Fall Through the Cracks

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Overview

Q1: Deep Dive: Reaching Older Hispanic/Latino Adults Before They Fall Through the Cracks

Community Health Workers (CHWs) are trusted members of their community who empower their peers through education and connections to health and social resources. Participants will leave with an understanding of the Community Health Worker (CHW) profession and how CHWs are instrumental in reaching and engaging underserved Hispanic/Latino older adults to enhance access to healthcare, preventing them from “falling through the cracks."" 

At the end of this session, participants will be able to: 

  • Describe various barriers to accessing healthcare for many older Hispanic/Latino adults
  • Identify the core competencies of the Community Health Worker (CHW) profession
  • Explain how CHWs reach and engage older Hispanic/Latino adults to connect them to health and social resources
Speaker(s)

Shannon Patrick, MPH, Health Strategy Specialist, MHP Salud

Moderators

Kathleen Zuke, MPH (she/her), Director, Center for Healthy Aging, National Council on Aging

Wed, Jun 21 at 11:00 am EDT
Health Insurance Doesn’t Protect Older Adults from Medical Debt

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Overview

Q2: Panel: Health Insurance Doesn’t Protect Older Adults from Medical Debt

Why do older adults with two or more health insurance policies have more unpaid medical bills than those with Medicare only? Census data and consumer complaints suggest that balance billing is a significant contributor to medical debt among older adults. When those bills are improper - and they often are - consumers must shoulder the financial consequences even though it's the responsibility of providers, billers, and insurers to resolve underlying billing issues. Find out how to spot these issues and help clients get relief from invalid medical debt. Backup: Nursing home debt collection. 

At the end of this session, participants will be able to: 

  • Describe balance billing and who it affects.
  • Help older adults identify wrongful billing, report and resolve it.
  • Discuss nursing home debt collection and help caregivers and older adults identify problematic nursing home debt collection tactics, report illegal practices, and seek assistance.
Speaker(s)

Beverly Yang JD, Older Americans Policy Analyst, CFPB Office for Older Americans

Katelyn Kramer, Policy Analyst, Consumer Financial Protection Bureau

Moderators

Jackie Thomas, Senior Content Strategist, National Council on Aging

Wed, Jun 21 at 11:00 am EDT
StrongerMemory: Accessible Brain Health Program for Senior Centers

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Overview

Q3: Skillbuilding: StrongerMemory: Accessible Brain Health Program for Senior Centers

StrongerMemory is a brain health exercise program which stimulates the prefrontal cortex of the brain by reading aloud, writing by hand, and doing simple math quickly for 30 minutes a day, 5 days a week. Preliminary research shows that this is a promising program with statistically significant improvements in cognitive Mini-MOCA scores. In this session, participants will hear how the state of Maryland piloted a state-wide effort for StrongerMemory and evaluate the challenges and success that was experienced. Participants will leave demonstrating how to share this easy brain exercise program with a group or with individuals. 

At the end of this session, participants will be able to: 

  • Describe a few activities you can do to reduce your risk of dementia and improve your focus and brain health.
  • Evaluate the successes and challenges of rolling out StrongerMemory or another brain health program.
  • Demonstrate how to facilitate and share brain health exercises like StrongerMemory with a group or individual.
Speaker(s)

Jessica Fredericksen MSW, CADDCT, CDP, Director of Brain Health, Goodwin Living

Theresa Mandela RN, BSN, CDP, StrongerMemory Outreach Coordinator, Goodwin Living

Moderators

Michelle Mai, Senior Program Associate, National Council on Aging

Wed, Jun 21 at 11:00 am EDT
High Touch Volunteering Meets High Impact Technology

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Q4: Deep Dive: High Touch Volunteering Meets High Impact Technology

Modernize your volunteer programming using technology. Learn about two effective program models and an innovative administrative solution to offering high touch one-on-one supports for older adults. DOROT is a New York social services agency that mobilizes thousands of volunteers to address social isolation. DOROT recently introduced Mon Ami visit and call management software in for its Response Team and Caring Calls programs. This session will describe these programs and the needs they address as well as discuss the ways in which this new tool has enhanced program impact and evaluation. Participants will also have the opportunity to assess how their organizations might adapt this new tool for their own purposes. 

At the end of this session, participants will be able to: 

  • Explore two recognized short-term strategies for engaging volunteers to address social isolation and meet concrete needs of older adults.
  • Compare options for managing various types of volunteer programming.
  • Identify and define strategies for integrating automation into high touch programming.
Speaker(s)

Laura Colin Klein MBA, Director, Volunteer Services, DOROT

Joy Zhang, Co-Founder & CEO, Mon Ami

Moderators

Donya Currie, Senior Editor, NCOA, National Council on Aging

Wed, Jun 21 at 12:00 pm EDT
Building the Modern Senior Center & Aligning Social Care and Health Care

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Plenary Session: Building the Modern Senior Center & Aligning Social Care and Health Care

Senior centers are on the frontlines serving the rapidly changing older adult population. From homelessness to health care, centers are addressing the daily challenges facing the people in their communities. Take a look into today's senior center--and get a peek into the future.


Discover emerging trends in home and community-based services, including efforts to align social care and health to provide individuals with holistic, equitable, community-focused, and person-centered care. Learn about system changes needed, third-party payment structures, and potential contracting opportunities. Leave better prepared for the future of community-based aging long-term services and supports sustainability.

Speaker(s)

Manoj Pardasani PhD., L.C.S.W., Provost and Vice President of Academic Affairs, Hunter College

Jill Hall, NISC Chair, State of Colorado

Debra Colorado, Social Services Manager, City of San Antonio Senior Services

Joe Gavin, Chief Program and Community Engagement Officer, San Diego Senior Community Foundation

Tim McNeill, Founder, Freedmen's Health

Nikki Kmicinski, Executive Director, Western New York Integrated Care Collaborative, Inc.

Moderators

June Simmons, President & CEO; NCOA Board Member, Partners in Care Foundation & NCOA Board Member

Elizabeth Cole, NCOA Board Member, National Council on Aging

Wed, Jun 21 at 1:45 pm EDT
Partner Spotlight on Online Scams

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Partner Spotlight on Online Scams

The pandemic has shifted the way that we purchase our basic necessities from in person to online. While the digital landscape has created a convenience in streamlining the payment process, making transactions happen in 1-click, scammers are taking advantage of this to scam many out of their hard-earned money. Learn more about the tactics scammers use to lure victims online.

Speaker(s)

Amanda Clayman, Financial Therapist, Zelle Partner

Moderators

Genevieve Waterman, Director, Corporate Partnerships & Engagement, National Council on Aging

Wed, Jun 21 at 2:15 pm EDT
Partner Spotlight: Advancing Person-Centered Aging-in-Place Innovations in Community Integration

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In this Session, Participants will review evidence-based criteria for high-quality home and community-based services (HCBS) and discuss new innovative strategies for supporting older adults with disabilities to live and engage in typical community life. 

Standard Learning Objectives (SLOs): At the end of the session, participants will be able to --
  • Identify the federal HCBS settings criteria and the impact of HCBS provision in addressing gaps in social determinants of health.
  • Access evidence-based tools recommended by the National Quality Forum to improve person-centered planning and service delivery.
  • Explore several innovative models to promote agility, mobility, and independent living among older adults with disabilities.
  • Define criteria for promoting stronger managed LTSS systems in the future.
Speaker(s)

Patricia Sastoque, Director of Long-Term Services and Supports Innovations, CareSource

Serena Lowe, Former Senior Director, LTSS and Community Life, CareSource

Wed, Jun 21 at 3:00 pm EDT
Pharmacy Students and Assisted Living Residents: A Healthful Combination and Team Alice Senior Center Medication Safety Program

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Overview

R1: Learning Labs

Pharmacy Students and Assisted Living Residents: A Healthful Combination 

Janel Wheeler, PharmD, BCACP, Xavier University of Louisiana, College of Pharmacy

This session is a must attend for activity coordinators and/or directors of senior centers/assisted living facilities.  Learn how you can collaborate with pharmacy schools to provider your residents with disease state specific information to help improve their overall health.  It is a win-win for the residents and pharmacy students!

At the end of this session, participants will be able to: 

  • Describe the benefits of pharmacy student delivered health education sessions based on the National Health Observances to audiences at senior centers / assisted living facilities.
  • Explain the advantages of collaborations between colleges of pharmacy and senior centers/assisted living facilities.
  • Design a sustainable pharmacy disease state focused service-learning project in a senior center/assisted living facility.


Team Alice Senior Center Medication Safety Program

Jennifer Stoll, PhD, University at Buffalo School of Family Medicine

The Team Alice Senior Center Medication Safety program aims to empower older adults and their care partners with information to detect medication harm and give them the knowledge, skills, and tools to advocate for themselves.  The innovative educational curriculum (developed with Senior Center members) provides awareness of the potential and prevalence of medication harm in older adults.  Further, the curriculum seeks to engage and empower older adults to be active participants in Age-Friendly Health Systems using the 4Ms: What Matters, Medication, Mentation, and Mobility.

At the end of this session, participants will be able to: 

  • Develop an interactive curriculum for older adults on the potential and prevalence of medication harm.
  • Explain the principles of Age-Friendly Health Systems including the 4M’s: What Matters, Medication, Mentation, and Mobility.
  • Identify how older adults and care partners can incorporate the 4M’s to become active participants in Age-Friendly Health Systems.

Speaker(s)

Janel Wheeler PharmD, BCACP, Clinical Assistant Professor, Xavier University of Louisiana, College of Pharmacy

Jennifer Stoll, PhD, Senior Research Scientist, Primary Care Research Institute, University at Buffalo Department of Family Medicine

Moderators

Kathleen Cameron, Senior Director, Center for Healthy Aging, National Council on Aging

Wed, Jun 21 at 3:00 pm EDT
Linking Falls Prevention to Housing Stability to Open New Pathways

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Overview

R2: Deep Dive: Linking Falls Prevention to Housing Stability to Open New Pathways

Increasingly, older adults are turning to the Aging Network to help find affordable, accessible housing, but usually the most affordable option is their current home. Actual falls or being at-risk of falling is a factor that can undermine housing stability. The Chicago Housing Authority’s innovative Falls Prevention program provides a model for serving individuals in federally subsidized housing. Evidence-based program coordinators and falls prevention coalitions will learn about ways to partner with public housing authorities to bring Falls Prevention programs and supports to older adults with low incomes. Assistive technology (AT) and home modification provide additional, complementary ways to make current homes more accessible. Partnerships between Falls Prevention programs and state AT programs and home modification providers can leverage and braid resources to seamlessly prevent more falls and enable more older adults to live safely and optimally in their current homes. Participants will receive links and handouts to support action. 

At the end of this session, participants will be able to: 

  • Identify their state/local housing authority, affordable housing coalition, state AT program, and home modification providers.
  • Brief organizational leaders on opportunities to leverage Falls Prevention programs to further promote housing stability via new partnerships.
  • Prepare an initial pitch to a housing authority, affordable housing coalition, state AT program, and home modification provider to discuss a potential collaboration.
Speaker(s)

Donna Bethge, Aging Services Program Specialist, Administration for Community Living

Lori Gerhard BS, Director, Office of Interagency Innovation, Administration for Community Living

Sonja Schaible, AT & Aging Coordinator, Virginia Assistive Technology System (VATS)

Moderators

Stephanie Pilato, Senior Director, Finance and Contract Management, National Council on Aging

Wed, Jun 21 at 3:00 pm EDT
Building and Navigating Sustainable Partnership Development

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Overview

R3: Deep Dive: Building and Navigating Sustainable Partnership Development

Building a network to offer CDSME and other programs with external partners can be difficult and time consuming. Utilizing existing organizational connections and resources, along with building systems that allow for seamless communication between organizations allows for a sustainable network to be constructed. 

At the end of this session, participants will be able to: 

  • Identify strategies for engaging with partner organizations to implement CDSME programming.
  • Modify existing program structures and models to implement CDSME and other programming.
  • Build a system that allows for centralized referrals to be housed and sent to partner organizations.
Speaker(s)

Joani Schmeling MPH MCHES, Program Manager, Health Promotion Council

Gina Trignani, MS, RN, LDN, Director, Training and Capacity Building, Health Promotion Council

Moderators

Yoko Meusch, MA, Program Associate, Center for Healthy Aging, National Council on Aging

Wed, Jun 21 at 3:00 pm EDT
Innovations and Outcomes in Aging Services

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R4: Deep Dive: Deep Dive: Innovations and Outcomes in Aging Services

New York leads the nation with innovations in programs, services, healthcare, and technology. Walk away with tangible data for local implementation. Session will focus on enabling other provider systems to implement new innovations and funding opportunities. 

At the end of this session, participants will be able to: 

  • Identify - participants will identify best practice innovations for healthy aging, reduction in social isolation, access to care, workforce innovations, and budgeting
  • Execute - participants will have all the tools necessary to implement programing in local areas based on lessons learned in NYSIntegrate - participants will learn how strong relationships between government, not for profit, and elected officials can increase opportunities in aging
Speaker(s)

Greg Olsen, Director, New York State Office for the Aging, Executive Division

Becky Preve, Executive Director, Association on Aging in New York

Moderators

Sean Thomas, Manager of Executive Operations, National Council on Aging

Wed, Jun 21 at 4:00 pm EDT
Utilizing Motivational Interviewing for Group Recruitment and Retention

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S1: Skillbuilding: Utilizing Motivational Interviewing for Group Recruitment and Retention

Recruitment, retention, and effective integration into health care systems are frequent challenges and concerns for administrators of evidence-based group workshops. This workshop session will cover effective strategies for how to utilize motivational interviewing to improve the quality of recruitment, improve turn-out from registration, and help retain more participants as completers. Participants will learn specific strategies for assessing and engaging with individuals of various stages of change, and how that can benefit our recruitment and retention efforts. 

At the end of this session, participants will be able to: 

  • Identify strategies for recruitment and retention informed by motivational interviewing.
  • Outline ongoing opportunities to learn more about motivational interviewing to improve their practice and retain and recruit more participants.
  • Practice utilizing motivational interviewing skills for recruitment and retention.
Speaker(s)

Jeaneane J. Quinn, MSW, LSW, Senior Wellness Social Worker, Rush University Medical Center

Padraic Stanley, MSW, LCSW, Program Manager, Rush University Medical Center

Moderators

Laura Plunkett, Senior Program Specialist, Center for Healthy Aging, National Council on Aging

Wed, Jun 21 at 4:00 pm EDT
Futuristic Cyber Cafe and Telephone Reassurance Programming

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Overview

S2: Deep Dive: Futuristic Cyber Cafe and Telephone Reassurance Programming

Recruitment, retention, and effective integration into health care systems are frequent challenges and concerns for administrators of evidence-based group workshops. This workshop session will cover effective strategies for how to utilize motivational interviewing to improve the quality of recruitment, improve turn-out from registration, and help retain more participants as completers. Participants will learn specific strategies for assessing and engaging with individuals of various stages of change, and how that can benefit our recruitment and retention efforts. 

At the end of this session, participants will be able to: 

  • Identify strategies for recruitment and retention informed by motivational interviewing.
  • Outline ongoing opportunities to learn more about motivational interviewing to improve their practice and retain and recruit more participants.
  • Practice utilizing motivational interviewing skills for recruitment and retention.
Speaker(s)

Margot Merrick, CEO and Co-Founder, LOOP

Betsy Rosenfeld Vargas, VP Strategy & Communications, LOOP

Tammy Williams MA, AAA Nutritionist, City of Los Angeles Department of Aging

Moderators

Sarah Harrell, MAFP, Senior Associate, Operations and Project Management, National Council on Aging

Wed, Jun 21 at 4:00 pm EDT
Using STARS Data to Advance Equity in MIPPA Programs and New STARS Enhancements: Using Data to Tell the MIPPA Story

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S3: Deep Dive: Using STARS Data to Advance Equity in MIPPA Programs and New STARS Enhancements: Using Data to Tell the MIPPA Story

Using STARS Data to Advance Equity in MIPPA Programs

Data is an important tool for evaluating equity in social service programs. In this session, MIPPA grantees will learn how to utilize SHIP Tracking and Reporting System (STARS) data to assess how their program is currently reaching beneficiaries from marginalized populations, including nonwhite, non-English speaking, and rural beneficiaries, and brainstorm ways to improve equitable access.

Sarah Fleming, MSW, SHIP TA Center

In this presentation, you will be able to:

  • Learn how the STARS MIPPA Performance Measures Report quantifies the extent to which your program reaches certain marginalized populations targeted in the MIPPA grant.
  • Understand how to use other STARS reports to find data about other demographic characteristics of beneficiaries served and MIPPA counselors.
  • Brainstorm ways to use data collected in STARS to advance equitable access to MIPPA services for all eligible beneficiaries in your region.

New STARS Enhancements: Using Data to Tell the MIPPA Story

People who are passionate about serving the public may find data entry tedious at best or, at worst, as something that takes too much time away from more important work. Learn how to navigate changes to the STARS data system so that the effort of data entry translates into a meaningful and impactful story about the value of MIPPA work.

Ginny Paulson, SHIP TA Center

In this presentation, you will be able to:

  • Describe 2023 changes and improvements to MIPPA data collection in the STARS data system.
  • Demonstrate new and revised reports that summarize MIPPA data at the local or state level.
  • Identify Key Areas of Data Accuracy that Translate to Measurable Outcomes.
Speaker(s)

Sarah Fleming, Training and Technical Assistance Manager, SHIP TA Center

Ginny Paulson, SHIP Technical Assistance Center Director, State Health Insurance Assistance Program (SHIP) Technical Assistance Center

Moderators

Brandy Bauer, Director, Center for Benefits Access, National Council on Aging

Wed, Jun 21 at 4:00 pm EDT
Bridging the Gap for the Direct Care Workforce

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Overview

S4: Deep Dive: Bridging the Gap for the Direct Care Workforce

Build and sustain a strong Direct Care Workforce by reducing barriers and establishing a solid foundation for their future. Pima Council on Aging (PCOA) and United Way of Tucson and Southern Arizona (UWTSA) join forces to address the growing DCW (Direct Care Worker) shortage, increase awareness of the issue and engage stakeholders in a collaborative problem-solving approach. In this caregiver-centric program, Community Health Workers provide light case management and help potential workers navigate the employment path and cover the cost of pre-employment requirements. DCWs are provided comprehensive training with hands-on skills experience in a realistic home setting, elevating confidence and abilities while preparing them for a successful work experience. This support, along with ongoing coaching, results in increased retention and the opportunity for healthcare career advancement. 

At the end of this session, participants will be able to: 

  • Describe how innovative partnerships between health plans, providers, educators, nonprofits and stakeholders ensure a less siloed approach that supports retention and satisfaction in the field.
  • Demonstrate the value of having the DCW as the focal point while working to creating solutions and affecting change.on the caregiver workforce shortage.
  • Identify lessons learned regarding marketing, recruitment strategies, staff deployment, case management for caregivers and funding as well as forecasting next steps for this work.
Speaker(s)

Elizabeth Cozzi AuD, Associate Vice President of Community Development, United Way of Tucson and Southern Arizona

Rebekah McGee, Senior VP Business Development and Strategy, PCOA

Yadira Mosqueira, Director, PimaCare at Home

Moderators

Jean Van Ryzin, Senior Director, Communications, National Council on Aging

Wed, Jun 21 at 5:00 pm EDT
Digital Translations of Matter of Balance and Otago Exercise Programs

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Overview

T1: Panel: Digital Translations of Matter of Balance and Otago Exercise Programs

The Center for Disease Control and Prevention estimates that by 2030 there will be 73 million adults over the age of 65, one in four who will fall, and one in five falls will result in an injury; a potential of 12 million injurious falls. A Matter of Balance: Managing Concerns about Falls (MOB) and the Otago Exercise Program (OEP) are evidence-based programs proven to reduce the fear of falling, increase activity levels of older adults, and reduce fall risk. Despite robust programs across the nation, traditional dissemination methods will not reach the millions of older adults who could benefit from these and other evidence based programs. Together Blue Marble Health, MaineHealth and Partners in Care have collaborated to develop and test new digital models of MOB and OEP to enable wider distribution of the program in an effort to reduce falls. Come learn about this exciting trial. 

At the end of this session, participants will be able to: 

  • Compare and contrast the digital versions of AMOB and OEP with traditional workshops/programs.
  • Engage and interact with the Platform first-hand
  • Summarize the initial outcomes of the in-home self-guided trial.
Speaker(s)

Kirsten Dorsey OTR/L, Program Manager, MaineHealth

Sheryl Flynn PT, PhD, CEO, Blue Marble Health

Tamara Herrick PhD, Program Manager, MaineHealth

Christy Ann Lau, MSSW, Senior Director, Community Wellness, Partners in Care Foundation

Moderators

Susan Stiles, Senior Director, Healthy Aging Innovations, National Council on Aging

Wed, Jun 21 at 5:00 pm EDT
Maximizing Your Value Proposition to Garner Needed Financial Support

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Overview

T2: Skillbuilding: Maximizing Your Value Proposition to Garner Needed Financial Support

This presentation will focus on key strategies for success in pursuing funding support from the private sector for needed impactful projects focused on the aging population. The speaker will bring his 30+ years of experience in raising over $50 million from the private sector for more than 100 projects and created and led several impactful, large-scale public-private partnerships across a number of disease areas. 

At the end of this session, participants will be able to: 

  • Demonstrate how a strategic fundraising and partnership development approach can help achieve organizational, stakeholder and patient impact goals
  • Describe through case study examples successful value propositions that have garnered private sector investment
  • Identify key strategies and approaches to maximize proposal and partnership win rates
Speaker(s)

David Lee MA, Founder and Chief Collaboration Officer, Health Collaboration Partners

Moderators

Genevieve Waterman, Director, Corporate Partnerships & Engagement, National Council on Aging

Wed, Jun 21 at 5:00 pm EDT
Lessons from 2020: Examining Person-Centered Data Pre and Post COVID and Older Adult Behavioral Health in the Time of the Pandemic

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Overview

T3: Deep Dive Presentations

Lessons from 2020: Examining Person-Centered Data Pre and Post COVID 

Stephanie Giordano and Rosa Plasencia

COVID-19 laid bare many inequities in the service system, exasperated social isolation among older adults, and helped lift the veil on mental health challenges experienced by many people. We will explore mental heath, social isolation, and other wellness indicators among older adults pre- and post-2020. Discussions will focus on who is most impacted, and responses to support improved wellness. 

At the end of this session, participants will be able to: 

  • Demonstrate through data how COVID-19 has impacted mental health and social isolation amongst older adults
  • Engage in discussion on who was most impacted, and discuss how data trends have changed in wellness of older adults over the last three years
  • Examine the implications and responses to mental health and social isolation, specifically from the perspective of publicly funded social services


Deep Dive: Older Adult Behavioral Health in the Time of the Pandemic 

Karina Aguilar and Eric Weakly

By 2030, one-in-five people in the U.S. will be age 65 or over. As the number of older adults continues to grow, addressing the mental health and substance use disorder needs of this population will be paramount. During the height of the pandemic and currently, behavioral health has been a national focus. This session will provide an overview what is known about the current state of older adult behavioral health. Presenters will share new resources and technical expertise opportunities. For this session, the presentation will focus on mental health, suicide prevention, and substance use/misuse. The presenters will also discuss the importance of recovery.

At the end of this session, participants will be able to: 

  • Discuss data regarding the behavioral health of older adults.
  • Review available resources pertinent to assisting older adults with behavioral health treatment needs.
  • Discuss practical tips for older adults and caregivers regarding mental health and substance use.
Speaker(s)

Stephanie Giordano PhD, Director of NCI-AD, HSRI

Rosa Plasencia JD, Director, NCI-AD, ADvancing States

Karina Aguilar, Assistant Regional Administrator - Region 2, Substance Abuse and Mental Health Services Administration

Eric Weakly, Branch Chief, Substance Abuse and Mental Health Services Administration

Moderators

Kathleen Cameron, Senior Director, Center for Healthy Aging, National Council on Aging

Wed, Jun 21 at 5:00 pm EDT
Working with Culturally Diverse Organizations to Reach Limited English Speakers

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Overview

T4: Deep Dive: Working with Culturally Diverse Organizations to Reach Limited English Speakers

Individuals who attend this session will walk out with key strategies to implement culturally competent evidence-based health promotion programs. We will discuss strategies including: an overview of our programming and communities served, background on funding to support this project, identifying and engaging diverse partners; adapting to different technical assistance needs; data collection and implementing programs to be culturally competent while maintaining fidelity. AgeOptions will be joined by three community partners all serving different culturally and linguistically diverse populations to include South-East Asian Americans, Chinese Americans, and Korean Americans. 

At the end of this session, participants will be able to: 

  • Describe the value of diverse partnerships for evidence-based programs.
  • Identify at least three strategies for evidence-based program implementation serving limited English speakers.
  • Distinguish how the strategies presented can be applied to increase cultural competence in program development and implementation.
Speaker(s)

Kathryn Zahm MPA, PMP, Illinois Pathways to Health Programs Manager, AgeOptions

Jaime Peña, CHC, LMPNLP, Health Promotion Programs Coordinator, AgeOptions

Nina Xiaohong Shi PhD, Community Partner and Coach, Xilin Association

Roshita Pandey, Grants Manager, Metropolitan Asian Family Services

Eunji Lee, Director of Healthy Aging, Hanul Family Alliance

Moderators

Xavier Vaughn, Program Manager of Medicare, AARP