Futuristic Cyber Cafe and Telephone Reassurance Programming

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Only available as part of a package

S2: Deep Dive: Futuristic Cyber Cafe and Telephone Reassurance Programming

Recruitment, retention, and effective integration into health care systems are frequent challenges and concerns for administrators of evidence-based group workshops. This workshop session will cover effective strategies for how to utilize motivational interviewing to improve the quality of recruitment, improve turn-out from registration, and help retain more participants as completers. Participants will learn specific strategies for assessing and engaging with individuals of various stages of change, and how that can benefit our recruitment and retention efforts.

At the end of this session, participants will be able to:

Identify strategies for recruitment and retention informed by motivational interviewing.
Outline ongoing opportunities to learn more about motivational interviewing to improve their practice and retain and recruit more participants.
Practice utilizing motivational interviewing skills for recruitment and retention.

Sarah Harrell, MAFP (Moderator)

Senior Associate, Operations and Project Management

National Council on Aging

Margot Merrick

CEO and Co-Founder

LOOP

Margot Merrick, CEO and Co-Founder of LOOP is a seasoned, passionate executive with over 25 years of dedicated experience in the senior market. Before founding LOOP, a Live content provider where seniors connect, learn, and laugh together online while participating in vibrant, daily events, she co-founded and served as Executive Director of Good Company Senior Care for 20 years, providing caregiver services to seniors in the greater LA market.

Betsy Rosenfeld Vargas

VP Strategy & Communications

LOOP

Betsy Rosenfeld Vargas is a mission-driven Communications Expert with 20+ years experience as a Producer, Writer, and Communications Executive working for nonprofits (10 yrs at Meals on Wheels), governmental agencies City of NY, City of LA and major media groups.

Tammy Williams MA

AAA Nutritionist

City of Los Angeles Department of Aging

Tammy Reese Williams assumed the Nutritionist position with the City of Los Angeles Department of Aging in August 2021. In this position, she hit the ground running and was able to sustain the existing programs, create new innovative programs, maintain and revise standard operating procedures, stay in compliance with City, State, and Federal Guidelines, and create a new vision for the future in Nutrition Programs with Older Adults.

Her 15+ years of leadership in nonprofit, 7+years of coaching/directing, and 6+ years in education has made her very knowledgeable of what is needed to make a department thrive. She has a strong vision, motivation, and is determined to do what is needed to stabilize current operations or create more effective systems upon assessment.