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Contains 3 Component(s) Includes a Live Web Event on 05/14/2025 at 2:00 PM (EDT)
BEC & MIPPA Leads TA Call – Emergency Preparedness for Older Adults: Helping Through Disasters”
Discuss Disaster Planning and all resources outlined on NCOAs site and resources available to the public.
Kayla Little (Moderator)
Program Associate, Center for Benefits Access
National Council on Aging
Kayla Little joined NCOA in May 2024 and serves as the primary contact for grantees of the 2024-2025 Capacity Building Grant. Previously, she interned at Pyxis Partners, where she developed internal training plans to enhance community engagement capacity, wrote policy briefs, and created communications to support the NIH’s All of Us Research Program. She also interned at the Public Health Foundation, assisting the Performance Management and Quality Improvement team in developing toolkits for the CDC’s Let’s Rise initiative. Kayla has clinical experience as a Physical Therapy Technician at multiple clinics and as a Rehab Aide at Medstar St. Mary’s Hospital. Additionally, she collaborated with the Public Health Foundation to develop a training plan titled “Black Maternal Mortality: Understanding Root Causes and Potential Solutions” for public health practitioners and healthcare professionals. Kayla holds a Master’s in Public Health in Health Equity and a Bachelor’s Degree in Communication, both from the University of Maryland.
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Contains 3 Component(s) Includes a Live Web Event on 04/09/2025 at 2:00 PM (EDT)
BEC & MIPPA Leads TA Call – Boost Your Budget Week 2025
NCOA's national campaign unites aging and disability service providers under a common charge to: Educate low-income Medicare beneficiaries and their caregivers about the benefits available to improve their health and economic security and Connect individuals to online (BenefitsCheckUp®) and community resources
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Contains 3 Component(s) Includes a Live Web Event on 02/26/2025 at 3:00 PM (EST)
Join us for our Programs of Excellence webinar series where we highlight each category with a presentation by a subject matter expert and the winning programs.
Every year NCOA’s National Institute of Senior Centers honors outstanding efforts made by senior centers across the nation to offer innovative, creative, and impactful programs for older adults. Each program is proof of the important work that happens at senior centers. And these programs serve as models for senior center staff across the country to implement in their communities. Join us for our Programs of Excellence webinar series where we highlight each category with a presentation by a subject matter expert and the winning programs.
Dianne Stone
Associate Director of Network Development and Engagement, Modernizing Senior Centers Resource Center and NISC
National Council on Aging
Dianne Stone has more than 20 years of experience with senior centers and aging issues, primarily as the Director of the Newington Senior and Disabled Center in Newington, Connecticut. Stone has also worked, volunteered, and held leadership positions with a variety of organizations in Connecticut, including Connecticut AgeWell Collaborative, the ADA Coalition of Connecticut, Connecticut Medicaid Oversight Council, and the Commission on Women, Children, Seniors, Equity and Opportunity. She joined NCOA in January 2022, as a member of the Center for Healthy Aging, where she is primarily focused on supporting senior centers throughout the country through the ACL-funded Modernizing Senior Centers Resource Center and NISC.
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Contains 3 Component(s) Includes a Live Web Event on 02/12/2025 at 2:00 PM (EST)
BEC & MIPPA Leads TA Call – Reaching Out to Rural Populations
This webinar will answer the question: How can MIPPA Leads and BECs better serve rural populations to ensure they are providing equitable assistance across their regions/states?
Rosalind Newsholme (Moderator)
Program Associate, Center for Benefits Access
NCOA
Rosalind Newsholme joined NCOA in November 2023, and serves as the primary point of contact for the Benefits Enrollment Centers in the Western Region. She has over 10 years of experience supporting and advocating on behalf of older adults. Ros’ previous work focused on helping older adults to understand, apply for and appeal public benefits decisions relating to Medicare, MSP, LIS, Medicaid, food security and affordable housing. Ros is passionate about working to increase access to life-changing benefits. She has a Juris Doctor Degree from the Penn State Dickinson School of Law and a Bachelors Degree in Communication and Sociology from Muhlenberg College, both in Pennsylvania. Ros is British-American and moved to the United States from England and South Africa as a child.
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Contains 64 Product(s)
This 60-minute monthly workgroup from NCOA's Center for Healthy Aging will offer participants an opportunity to learn how Administration for Community Living (ACL) grantees are offering evidence-based programs since the COVID-19 pandemic. Join us to collaborate with others across the country, and ask questions to help your organization work towards offering and/or improving your evidence-based program virtual delivery. Find all Grand Round sessions here - https://connect.ncoa.org/grand-rounds-sessions
This 60-minute monthly workgroup from NCOA's Center for Healthy Aging will offer participants an opportunity to learn how Administration for Community Living (ACL) grantees are offering evidence-based programs since the COVID-19 pandemic. Join us to collaborate with others across the country, and ask questions to help your organization work towards offering and/or improving your evidence-based program virtual delivery.
Find all Grand Round sessions here - https://connect.ncoa.org/grand...
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Contains 3 Component(s) Includes a Live Web Event on 01/22/2025 at 3:00 PM (EST)
Join us for our Programs of Excellence webinar series where we highlight each category with a presentation by a subject matter expert and the winning programs.
Every year NCOA’s National Institute of Senior Centers honors outstanding efforts made by senior centers across the nation to offer innovative, creative, and impactful programs for older adults. Each program is proof of the important work that happens at senior centers. And these programs serve as models for senior center staff across the country to implement in their communities. Join us for our Programs of Excellence webinar series where we highlight each category with a presentation by a subject matter expert and the winning programs.
Dianne Stone
Associate Director of Network Development and Engagement, Modernizing Senior Centers Resource Center and NISC
National Council on Aging
Dianne Stone has more than 20 years of experience with senior centers and aging issues, primarily as the Director of the Newington Senior and Disabled Center in Newington, Connecticut. Stone has also worked, volunteered, and held leadership positions with a variety of organizations in Connecticut, including Connecticut AgeWell Collaborative, the ADA Coalition of Connecticut, Connecticut Medicaid Oversight Council, and the Commission on Women, Children, Seniors, Equity and Opportunity. She joined NCOA in January 2022, as a member of the Center for Healthy Aging, where she is primarily focused on supporting senior centers throughout the country through the ACL-funded Modernizing Senior Centers Resource Center and NISC.
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Contains 3 Component(s) Includes a Live Web Event on 01/09/2025 at 1:00 PM (EST)
Training and orientation for new MIPPA Directors.
Training and orientation for new MIPPA Directors.
This webinar will take place on Zoom. A link to access will be sent directly to participants.
Ryan Ramsey
Associate Director, Health Coverage & Benefits
National Council on Aging
Ryan Ramsey has over 11 years of experience working to support older adults. His previous roles have included working with the Tennessee Department of Aging and Disability, overseeing the State Health Insurance Assistance (SHIP) Program, Medicare Improvement for Patients and Providers Act (MIPPA) program, and delivery of Older American Act services as Deputy Director. His passion is empowering individuals to make decisions on their health care choices and promoting data to tell their stories.
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Contains 3 Component(s) Includes a Live Web Event on 01/08/2025 at 2:00 PM (EST)
BEC & MIPPA Leads TA Call: Medicare Rights Center - What's New in 2025?
BEC & MIPPA Leads TA Call: Medicare Rights Center - What's New in 2025?
Shea Corti
Senior Education Associate
Medicare Rights Center
Shea Corti joined the Medicare Rights Center in 2020. As Senior Education Associate, she produces new print and e-learning content, develops educational toolkits and trainings, and implements online learning features. She works in collaboration with Medicare Rights’ Education department and legal counsel to ensure that these educational resources are both consumer-friendly and legally accurate.
Prior to joining the Medicare Rights Center, Shea was a public elementary school teacher in Los Angeles and worked at an EdTech startup focused on mental health. She is dedicated to equitable, empowering learning experiences and quality healthcare for all. Shea holds a B.A. in Psychology and M.A. in Education from Stanford University.
Emily Whicheloe
Director, Education
Medicare Rights Center
Emily Whicheloe is Director of Education at the Medicare Rights Center, a partner of the National Council on Aging (NCOA). As Director of Education, she oversees the development of Medicare educational materials for consumers and professionals, manages training programs available to State Health Insurance Assistance Program (SHIP) counselors throughout the country, and fields questions from Medicare beneficiaries during weekly helpline shifts. In her free time, she enjoys taking photographs and exploring New York City by bike.
Ryan Ramsey (Moderator)
Associate Director, Health Coverage & Benefits
National Council on Aging
Ryan Ramsey has over 11 years of experience working to support older adults. His previous roles have included working with the Tennessee Department of Aging and Disability, overseeing the State Health Insurance Assistance (SHIP) Program, Medicare Improvement for Patients and Providers Act (MIPPA) program, and delivery of Older American Act services as Deputy Director. His passion is empowering individuals to make decisions on their health care choices and promoting data to tell their stories.
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Contains 4 Component(s)
December 2024 webinar for SNAP Enrollment Centers (SECs).
This is the December call for the Supplementary Nutrition Assistance Program (SNAP) Enrollment Centers (SECs). In this webinar, grantees will:
1. Gain an understanding of the BenefitsCheckUp tool.
2. Learn key features of the white label (SEC specific) BenefitsCheckUp sites.
3. Explore the Benefits Participation Map tool and identify ways that this tool can assist SEC work.
Nicole Knowles
Senior Director, Product Management
National Council on Aging
Nicole leads NCOA’s digital economic security team – responsible for the product development, content management, customer service, and partner engagement for BenefitsCheckUp, Age Well Planner and My Medicare Matters. These digital tools are built around NCOA’s multi-faceted consumer engagement model – providing (1) unbiased education from a trusted source, (2) personalized insights via assessments and tools, and (3) the opportunity to take action by engaging with an expert. Primarily targeting older adults and their caregivers to improve their health and financial security, the tools support NCOA’s social impact goal to impact the health and economic security of 40 million older adults by 2030, especially women, people of color, LGBTQ+, low-income, and rural individual.
Kerry Glova
Associate Director, Research and Evaluation
National Council on Aging
Kerry is the Associate Director for Research and Evaluation at the National Council on Aging (NCOA). At NCOA, Kerry supports the execution of NCOA’s research and evaluation agenda, focused on building evidence used to advocate for programs and policies that serve older adults, especially those most in need. Kerry works collaboratively across NCOA to design research methodologies, produce meaningful measures, and analyze the organization’s social impact progress toward impacting 40 million older adults by 2030. Previously, Kerry was the Director of Research and Evaluation at Catholic Charities USA, working to illustrate the size, scope, and impact of the network’s 160+ service provider member agencies. Kerry is passionate about translating community-based programming into impactful data to influence systematic change. Kerry holds a Master of Public Administration (MPA) degree and a Master of Social Work (MSW) degree from the University of Pittsburgh; she holds a bachelor’s degree in psychology from Point Park University.
Shaneece Gaines
Senior Manager, Economic & Financial Security
NCOA
Shaneece is a Subject Matter Expert in housing and other areas tied to economic security, such as debt counseling and financial coaching at NCOA. Shaneece brings with her extensive non-profit experience. As a Grants Manager at an international non-profit, she managed grant projects and economic security initiatives from application to approval and utilization, overseeing a $50M portfolio. In progressive positions at a national non-profit housing counseling intermediary, she served as the Housing Counseling Network and Direct Services Director, in which she oversaw over 160 organizations nationwide, a cross- functional team of 10 FTEs, and a budget of over $2.2M. Her portfolio of work included both housing and financial counseling to thousands of consumers annually through direct client services and through their intermediary services that addressed needs, including but not limited to: HECM/reverse mortgage counseling, foreclosure counseling, homebuyer counseling, debt counseling, financial coaching, and assistance accessing federal, state, and local benefits programs (e.g., SNAP, LIHEAP, Medicare and Medicaid, etc.).
Shaneece was a Mortgage Loan Officer for a major Banking institution where she increased their mortgage loan portfolio; worked with individuals and families with all aspects of mortgages/loans, refinancing, housing affordability and related Affordable Lending Products; and ensured consumers’ preparation for homeownership through homebuyer education and community-level and professional events.
She possesses her Masters in Public Administration from Strayer University, as well as a Bachelor of Arts in Political Science from Kent State University.
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Contains 7 Component(s)
CMS will review the changes to the special enrollment periods (SEP) for the coming year.
CMS will review the changes to the special enrollment periods (SEP) for the coming year.
Kristi Sugarman-Coats
CMS/FCHCO
Gretchen Nye
CMS/FCHCO
Ryan Ramsey
Associate Director, Health Coverage & Benefits
National Council on Aging
Ryan Ramsey has over 11 years of experience working to support older adults. His previous roles have included working with the Tennessee Department of Aging and Disability, overseeing the State Health Insurance Assistance (SHIP) Program, Medicare Improvement for Patients and Providers Act (MIPPA) program, and delivery of Older American Act services as Deputy Director. His passion is empowering individuals to make decisions on their health care choices and promoting data to tell their stories.
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