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Contains 1 Component(s) Includes a Live Web Event on 12/17/2026 at 3:00 PM (EST)
This category recognizes innovative approaches that strengthen social connection and reduce isolation among older adults. This includes in-person, virtual, and hybrid models, as well as efforts that increase access to technology and build confidence in using digital tools to support participation and connection.
This category recognizes innovative approaches that strengthen social connection and reduce isolation among older adults. This includes in-person, virtual, and hybrid models, as well as efforts that increase access to technology and build confidence in using digital tools to support participation and connection. In this webinar you will hear from the following programs:
Top program:
- Whitney Senior Center - Dementia Friends Film Series
Honorable mentions:
- Preble County Council on Aging, Inc. - See The World from our Backyard
- Gathering Place 50 Plus Community Centers - Veterans Peer-to-Peer Luncheon & Rural Access Hub Model
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Contains 1 Component(s) Includes a Live Web Event on 11/18/2026 at 3:00 PM (EST)
This category recognizes programs and approaches that address economic security and basic needs, including benefits access, housing, food security, case management, transportation, legal or financial navigation, and systemic strategies that expand reach and access to services.
This category recognizes programs and approaches that address economic security and basic needs, including benefits access, housing, food security, case management, transportation, legal or financial navigation, and systemic strategies that expand reach and access to services. In this webinar you will hear from the following programs:
Top program:
- Solon Senior Center - Safe & Sound
Honorable mentions:
- Edina Senior Center - Books & Brews
- Amherst Center for Senior Services - Senior Center on the Move
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Contains 1 Component(s) Includes a Live Web Event on 10/22/2026 at 3:00 PM (EDT)
This category recognizes transformative approaches that position a senior center to remain relevant and responsive to changing generations of older adults. This includes planning, adaptations to programs, operations, spaces, partnerships, or models of service that support long-term relevance and impact.
This category recognizes transformative approaches that position a senior center to remain relevant and responsive to changing generations of older adults. This includes planning, adaptations to programs, operations, spaces, partnerships, or models of service that support long-term relevance and impact. In this webinar you will hear from the following programs:
Top program:
- Iowa City Senior Center - Parables of the Future: Black Future Fest - Celebrating Afrofuturism
Honorable mentions:
- Founders Hall Foundation, Inc. - Repositioning Aging: Redefining the 60+ Experience Through Branding and Community Engagement
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Contains 5 Product(s)
The Programs of Excellence Awards honor and promote the outstanding programs offered by senior centers across the country. Join this webinar series to learn about these programs and how you might bring them to your community.
The NISC Programs of Excellence are an opportunity to celebrate, promote, and share the outstanding efforts made by senior centers across the nation to improve the lives of older adults in the community. This year's top programs cover the following categories:
1. Visibility and Communications
Recognizes strategies that increase the visibility of senior centers and strengthen how they are understood and valued in their communities. This includes outreach and storytelling, branding and partnerships, reframing aging, and how a center presents itself through ambience and programs.
2. Social and Support Services
Recognizes programs and approaches that address economic security and basic needs, including benefits access, housing, food security, case management, transportation, legal or financial navigation, and systemic strategies that expand reach and access to services.
3. Health, Wellness, and Nutrition
Recognizes programs and approaches that improve older adults’ physical and/or mental well-being. This includes nutrition initiatives that expand or go beyond traditional congregate meals, fitness, disease prevention, mental health supports, and creative or expressive wellness programming
4. Cross-Generational Connections
Recognizes programs and approaches that build meaningful connections across generations through events, ongoing programming, shared learning opportunities, shared spaces, or service-based models.
5. Social Connection and Engagement
Recognizes innovative approaches that strengthen social connection and reduce isolation among older adults. This includes in-person, virtual, and hybrid models, as well as efforts that increase access to technology and build confidence in using digital tools to support participation and connection.
6. Modernizing Senior Centers Innovation Award
Recognizes transformative approaches that position a senior center to remain relevant and responsive to changing generations of older adults. This includes planning, adaptations to programs, operations, spaces, partnerships, or models of service that support long-term relevance and impact.
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Contains 2 Component(s) Includes a Live Web Event on 10/07/2026 at 2:00 PM (EDT)
Learn from speakers from NCOA about changes to Medicare prior to the 2026 Annual Enrollment Period.
This call is for MIPPA Leads and BECs only. In our last TA call of the year, NCOA will provide information on supporting beneficiaries during Medicare Open Enrollment, including appropriate MIPPA roles during OEP, managing demand and referrals, and avoiding prohibited activities.
Ryan Ramsey
Associate Director, Health Coverage & Benefits
National Council on Aging
Ryan Ramsey is the Associate Director of Health Coverage and Benefits within the Center for Economic Wellbeing. He has over 12 years of experience working to support older adults. His previous roles have included working with the Tennessee Department of Aging and Disability, overseeing the State Health Insurance Assistance (SHIP) Program, Medicare Improvement for Patients and Providers Act (MIPPA) program, and data system on delivery of Older American Act services.
Gabriel Smith
Program Associate, Center for Economic Well-Being
National Council on Aging
Gabriel Smith is a Program Associate at the Center for Economic Well-Being and is the Midwest Point of Contact for the Benefits Enrollment Center Network. He has been with the National Council on Aging since June of 2023 and has focused his efforts on Medicare changes/updates to support older adults. He is currently working towards his Doctorate in Public Health from George Washington University.
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Contains 7 Component(s) Includes Multiple Live Events. The next is on 09/14/2026 at 2:00 PM (EDT)
Powering Possibilities grantees are invited to attend Monthly Support Calls with the NCOA IBM SkillsBuild team to go through updates, share issues and exchange experience
Powering Possibilities grantees are invited to attend Monthly Support Calls with the NCOA IBM SkillsBuild team to go through updates, share issues and exchange experience
We will discuss learner pathways, and practical guidance for helping participants get started, stay motivated, and make the most of their learning experience.
Attendance is required for all grantee organizations, and we encourage all paid and unpaid staff involved in delivering digital literacy support to register and participate.
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Contains 2 Component(s) Includes a Live Web Event on 09/09/2026 at 2:00 PM (EDT)
State MIPPA Leads and BECs will discuss topics relevant to their work with the network regarding strengthening partnerships during AEP to expand impact.
In this month’s peer-to-peer call, we will hear from MIPPA and BEC network partners about their experiences and insights leveraging partnerships to maximize and sustain enrollment services. From outreach strategies to community collaboration to working with varying client populations, our speakers will share best practices and challenges that continue to shape their approach. After the presentation, we will host regional breakout room discussions to exchange ideas on effective strategies to apply during the Annual Enrollment Period (AEP) and beyond.
Tim Smolen
SHIBA Program Manager
Washington State Office of the Insurance Commissioner, Consumer Protection Division
Tim Smolen is the Program Manager at SHIBA, part of the Consumer Protection Division of the Washington State Office of Insurance Commissioner. A big fan of the Medicare program, he is grateful for the opportunity to be of service and eager to learn more about how he can help people to take care of themselves in the ways that matter most to them. Current priorities for the SHIBA program are: recruit and train more volunteer advisors, enhance outreach to traditionally underserved communities, improve partnerships with organizations that support people with the greatest social and economic needs, and foster collaborative partnerships with Tribes and professionals who serve Native Elders and people with disabilities.
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Contains 3 Component(s) Recorded On: 08/12/2026
Learn about best practices on discussing difficult or sensitive topics with beneficiaries.
This call is for MIPPA Leads and BECs only.
Older adults seeking benefits enrollment support are often experiencing stress and overwhelm related to navigating income gaps, rising costs, and difficulty meeting basic needs. These pressures can make it hard to ask for help, express needs clearly, or engage in conversations without discomfort. This interactive session explores three main components of effective communication through the lens of benefits access work. Participants will learn practical strategies to navigate emotionally complex conversations, build trust, and respond with empathy and clarity. Through guided practice scenarios, attendees will strengthen their confidence and skills in effectively supporting clients with compassion.
Amanda Krisher
Associate Director, Behavioral Health
NCOA
Amanda Krisher, MSW, LCSW, brings over 15 years of direct practice and program management experience to the National Council on Aging where she serves as the Associate Director for Behavioral Health in the Center for Healthy Aging. A seasoned professional in the older adult care industry, she previously was the Senior Director for a live virtual training program for older adult care professionals and a clinical social worker for a community health program and hospice organization. She received her Master of Social Work degree from the University of Maryland School of Social Work in Baltimore and is a Licensed Certified Clinical Social Worker in Maryland and Virginia. As a leader in older adult care, she has presented at national conferences and statewide meetings.
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Contains 2 Component(s)
Recognizes programs and approaches that improve older adults’ physical and/or mental well-being. This includes nutrition initiatives that expand or go beyond traditional congregate meals, fitness, disease prevention, mental health supports, and creative or expressive wellness programming.
Recognizes programs and approaches that improve older adults’ physical and/or mental well-being. This includes nutrition initiatives that expand or go beyond traditional congregate meals, fitness, disease prevention, mental health supports, and creative or expressive wellness programming. In this webinar you will hear from the following programs:
Top program:
- The Woodie Fite Senior Center - Grown Folks Talk: Sex Education for Older Adults
Honorable mentions:
- Colchester Senior Center - Unleash Your Joy
- West Cobb Senior Center - Let's Have a Field Day
Amanda Di Dio
Director of Social Services
City of Katy, Texas
Amanda Di Dio is the Director of Social Services for the City of Katy, Texas. She has the privilege of working from the Fussell Senior Citizen Center, where she collaborates with staff to ensure the city provides exceptional care and resources for its older residents. With more than 20 years of experience serving the aging population in various capacities, Amanda is committed to the overall well-being of Katy’s golden agers and to providing opportunities for continued growth, education, and fulfillment. In her free time, she enjoys spending time with her husband, two children, and two dogs, as well as trying new restaurants, working out, playing guitar, and reading.
Jodi Savage
Program Coordinator
Colchester Senior Cente
Jodi Savage has been in the role of Program Coordinator for the Colchester Senior Center for the last 4 years. She is a graduate of the University of Connecticut with a Bachelor of Science in Human Development and Family Studies with a concentration in Adulthood and Aging. She has worked in many fields over the years, including volunteer management, mental health, and youth and family services. Before accepting her current position, she spent 16 years managing a community outreach and leadership program for students at a high school in Norwich, CT. Jodi finds inspiration in her love of art, travel and learning new things and enjoys using her creative talents to design programs and foster community collaborations that provide a fun and welcoming experience for all the members at the Colchester Senior Center.
April Anderson
Senior Center Manager
West Cobb Senior Center
With nearly two decades of dedicated service to Cobb County Senior Services, April Anderson is a compassionate leader, advocate, and the current Center Manager for West Cobb Senior Center. She is a fierce advocate in the fight against ageism, dedicating her daily work to dismantling stereotypes surrounding aging.
April is passionate about empowering seniors, promoting active aging, and ensuring that every individual who walks through the doors of the West Cobb Senior Center is treated with the dignity, respect, and enthusiasm they deserve.
Diane Sieverson
Program Specialist
West Cobb Senior Center
Diane is a former teacher and school administrator who has been with Cobb County Senior Services for more than three years. She is dedicated to offering engaging programs at West Cobb Senior Center that support the physical, cognitive, and social well-being of older adults while meeting the diverse abilities, interests, and needs of the senior community.
Santana Davis
Program Coordinator
Douglas County Senior Services
Marie C Paul-David, MPH
STI / HIV & EHE Director
Cobb Douglas Public Health
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Contains 3 Component(s) Recorded On: 07/08/2026
Learn from speakers from the National Council on Aging about Dual-Eligible Medicare Coordination.
Fragmentation and misalignment across health care delivery systems create significant challenges in navigating services for individuals dually eligible for Medicare and Medicaid, particularly given the breadth of needs they bring. Supporting consumer choice for dual eligibles requires employing person-centered planning to assist older adults and people with disabilities with varied needs in navigating a complex health care landscape where delivery systems are not designed to work together.
This presentation will offer a survey of the leading models of care coordination among those dually eligible for Medicare and Medicaid, while also analyzing how these interact with considerations such as geography and the services that consumers require. It will also begin the conversation on how to support these beneficiaries in identifying the options that work best for them – a crucial part of which is helping them to distinguish between “must-haves” and “nice-to-haves.”
Daniel Davis
Associate Director, Integrated Care
National Council on Aging
Daniel Davis is the Associate Director for Integrated Care in the Center for Economic Well-Being at NCOA, focusing on individuals eligible for both Medicare and Medicaid and empowering consumers to make informed choices as to a model of care coordination that best addresses their needs. In this capacity, Daniel also serves as a Medicaid subject matter expert with additional expertise in Medicare and national health policy with particular emphasis on persons with disabilities and older adults.
Daniel's career has focused on empowering individuals with the information they require to make informed choices, as well as strengthening access-to-care, care coordination, and disaster response for these populations. He brings two decades of experience in the non-profit sector, two congressional committees, and the Administration for Community Living. Prior to his government service, Daniel was a policy analyst and acting policy director at the National Council on Independent Living, a cross-disability non-profit representing centers for independent living serving people with disabilities of all ages.
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