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  • Contains 3 Component(s) Includes a Live Web Event on 10/31/2022 at 3:00 PM (EDT)

    What changes are coming to Medicare benefits for low-income beneficiaries in 2023? Join us for this webinar to discover what your clients with Medicare subsidies can expect in terms of cost, coverage, and enrollment.

    Numerous changes are on the horizon for low-income Medicare beneficiaries in the coming year.

    Join us for this webinar to discover:

    1. What your clients with the Medicare Part D Low-Income Subsidy (LIS/Extra Help) can expect to pay for their prescription drug plan in 2023, and coverage considerations.
    2. Trends in the landscape of benchmark drug plans being offered to individuals with LIS
    3. What the Medicare Savings Program landscape looks like, including new flexibilities offered by states.
    4. The impact of the recently passed Inflation Reduction Act on the low-income subsidies and cost burden faced by people with Medicare.



    Ann Kayrish

    Senior Program Manager for Medicare

    National Council on Aging

    Ann is the Senior Program Manager, for Medicare at NCOA where she helps local, state and regional organizations develop and implement strategies to find, counsel and assist Medicare beneficiaries apply and enroll in benefits for which they may be eligible.

    Over the past 25 years Ann has had the opportunity to work in many parts of the health care industry including managed care, patient assistance programs, and provider and sales force relations.  Prior to joining NCOA, Ann managed the operations for the State Health Insurance Assistance Program (SHIP) in Montgomery County, Maryland helping the most vulnerable populations gain access to the health care benefits and services.  

    Ann received her B.S. in Health Care Management from Kings College in Wilke-Barre, PA and an MBA from the University of Notre Dame in South Bend, IN.

    Brandy Bauer (Moderator)

    Director, Center for Benefits Access

    National Council on Aging

    Brandy Bauer is Director of the Center for Benefits Access at the National Council on Aging, where she works with community organizations and state agencies across the country to promote benefits for older adults, identify strategies to improve the financial security of vulnerable seniors, and educate consumers about scams targeting older adults. She has worked in the field of aging for 11 years. Prior to that, she spent a decade in the international health and human service sectors, working on improving access to services for vulnerable and marginalized populations, including refugee and war trauma survivors in Europe, and as a humanitarian aid worker in Afghanistan.

  • Contains 1 Component(s) Includes a Live Web Event on 10/27/2022 at 2:00 PM (EDT)

    The rising cost of inflation has forced many older adults to extend their working years or “un”-retire to cover the cost of basic expenses. As older worker labor force participation continues to grow post-COVID, many older adults will face barriers securing employment in traditional and non-traditional markets. Join is as we discuss the barriers older workers confront and meet organizations developing solutions to make the path to employment easier.

    The rising cost of living and historic inflation have forced many older adults to extend their working years or “un”-retire to cover the cost of basic expenses. As older adult labor force participation continues to grow post-COVID, many will face barriers to securing employment in traditional and non-traditional markets.

     Join a panel of experts to discuss:

    •  The barriers older workers confront as they extend their working years or return to employment
    • Federal, state, and local solutions that can make the path to employment easier
    • What organizations can do to support this population

    Genevieve Waterman (Moderator)

    Associate Director, Economic Security

    National Council on Aging

    Genevieve Waterman serves as the director of the Center for Economic & Financial Security at the National Council on Aging (NCOA), where she leads initiatives on economic security, housing, and employment in later life. During her tenure at NCOA, Dr. Waterman has led innovative programs to help low-income older adults create customized plans to achieve financial security and curriculums that educate older adults to avoid scams and financial exploitation. Dr. Waterman also developed the strategic vision of NCOA’s Age Well Planner, a digital tool that guides individuals through key decisions designed to make their money last longer and address health care needs.

    Genevieve holds a Doctorate of Social Work from the University of Southern California Suzanne Dworak-Peck School of Social Work. She also holds a Master of Aging Services Management from the University of Southern California Davis School of Gerontology and a Master of Applied Gerontology from Towson University’s Center for Productive Aging.

    Maura Porcelli (Moderator)

    Senior Director, Senior Community Service Employee Program (SCSEP)

    National Council on Aging

    Maura Porcelli is the Senior Director of the Senior Community Service Employment Program. She is based in the Arlington, VA office where she oversees the administration of SCSEP and develops strategy to ensure effective job training and job search support is provided to mature job seekers.

    Denise Minter

    Content Creator

    Felton Institute

    Denise Minter is an artist, a writer, a dedicated worker, a good friend, a mother, a daughter, a sister, a cancer thriver/survivor and a Wisdom Qigong teacher. Denise works at Felton Institute, as a Content Creator and Researcher to tell the story of the oldest non-sectarian non-profit in San Francisco, CA.

    Marian Christmon

    Manager of Digital Inclusion Initiatives

    Nashville Public Library

    Marian has been with the Nashville Public Library and involved in efforts to close the digital divide for 26 years. She has combined her love for teaching with her role as an IT professional and the two fuel her passion for helping those in the Nashville Community who have yet to become 21st Century Digital Citizens.

    As Manager of Digital Inclusion Initiatives, Marian coordinates the library’s digital literacy outreach program and develops partnerships with organizations such a West End Home Foundation, National Council on Aging, Metropolitan Development and Housing Agency, Fifty Forward and others to deliver digital inclusion programs to Nashville’s older residents within their local neighborhoods or where they currently receive services. During the pandemic, Marian’s team initiated a “Telehealth for Older Adults” program that earned The Nashville Public Library an Urban Libraries Council TOP Innovator Award.

    Catherine Spensley, MSW, LCSW

    Senior Division Director

    Felton Institute

    Cathy Spensley, LCSW is the Senior Division Director at the Felton Institute, a large nonprofit social service agency in the San Francisco Bay Area. Cathy develops and oversees programs in aging services, older adult mental health, workforce development, and advocacy. She oversees the Senior Community Service Employment Program (SCSEP) in San Francisco, under NOCA, as well as the program in other SF Bay Area counties. Cathy is a founder member of the San Francisco Tech Council, a unique multi-stake collaboration to support digital inclusivity for all, as well as a founder of the Felton Tech Squad to inspire, connect, and train older adults in California being left out of the digital world. She continues to be dedicated to the field of aging and to support programs that empower older adults. Cathy has a BA in Communications from American University and a Masters in Social Work from UC Berkeley.

    Amy Yu

    Program Director, Workforce and Engagement Services

    Felton Institute

    Amy Yu is the Program Director of Workforce and Engagement Services at Felton Institute.  She has worked with older adults her entire professional career and has experience in operations and programs management. She has direct oversight of the Senior Community Service Employment Program in multiple counties in California.

    Samantha Sorscher

    Team Lead, Community and Social Impact

    Fiverr

    Samantha Sorscher joined Fiverr in 2021 as a leader on Fiverr's Community Team with the responsibility for leading global Community and Social Impact efforts. Samantha's team is responsible for creating and executing meaningful strategies related to taking the potential of the Fiverr marketplace and extending it to disadvantaged communities. Prior to joining Fiverr, Samantha has spent time working on issues-based and electoral grassroots campaigns and within the education technology space.

  • Contains 53 Product(s)

    This 60-minute monthly workgroup from NCOA's Center for Healthy Aging will offer participants an opportunity to learn how Administration for Community Living (ACL) grantees are offering evidence-based programs since the COVID-19 pandemic. Join us to collaborate with others across the country, and ask questions to help your organization work towards offering and/or improving your evidence-based program virtual delivery. Find all Grand Round sessions here - https://connect.ncoa.org/grand-rounds-sessions

    This 60-minute monthly workgroup from NCOA's Center for Healthy Aging will offer participants an opportunity to learn how Administration for Community Living (ACL) grantees are offering evidence-based programs since the COVID-19 pandemic. Join us to collaborate with others across the country, and ask questions to help your organization work towards offering and/or improving your evidence-based program virtual delivery.

    Find all Grand Round sessions here - https://connect.ncoa.org/grand...

  • Contains 2 Component(s) Includes a Live Web Event on 10/20/2022 at 3:00 PM (EDT)

    Join NCOA as we hear from experts in the field of economic and financial mobility to help reach communities most impacted by poverty as they age.

    Members of NCOA’s Benefit Enrollment Center (BEC) network will present best practices around meeting those who are struggling to make ends meet financially, and provide them with in-person, benefit enrollment assistance that they may qualify for, but are not aware of. Since 2009, NCOA has supported a network of BECs that includes 87 organizations serving 41 states. Together, these partners have helped nearly 1 million older adults enroll in the five core benefits— Medicaid, Medicare Savings Programs (MSP), Extra Help (Part D Low Income Subsidy/LIS), Supplemental Nutrition Assistance Program (SNAP), and Low-Income Home Energy Assistance Program (LIHEAP). Join them for a lively discussion around what it means to provide equitable services, the pandemic as a “teacher” of how older adults are truly living in the U.S., and why its more important now then ever before to understand the ways in which older adults need support.

    Webinar provided in partnership by:

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    Susan Vega

    Susan Vega, Programs Manager

    Alivio Medical Center

    Susan Vega is Alivio Medical Center’s Programs Manager.  She leads a team of staff and volunteers helping older adults and families in the community to understand the public benefit programs and health insurance options, apply for benefits, enroll in and use their healthcare plans. Ms. Vega also manages Alivio’s Chicago Family Case Management, Women, Infant and Children (WIC -  supplemental nutrition program) and the Community Health Education and Promotion team.

    Susan Vega has been assisting older adults and their families at Alivio Medical Center since 2004.  Her role includes coordination of activities of volunteers and staff through the National Council on Aging’s Benefit Enrollment Center, Get Covered Illinois Certified Application Counselor program, Senior Health Insurance Program as well as the operation of the Pilsen Satellite Senior Center at Casa Maravilla. 

    Alivio is a federally qualified health center (FQHC) / Community Health Center, serving ten neighborhoods which are predominately Mexican and Mexican-American on Chicago’s southwest side as well as the suburban communities of Cicero and Berwyn.  Founded in 1998 Alivio provides primary and specialty healthcare, support and preventive services in its three full-service facilities in Pilsen and Berwyn as well as three school-based clinics in Pilsen and Little Village.  Alivio’s mission includes service as well as advocacy around access to healthcare, as well as immigration policies and workforce development.

    A key focus of the work of Ms. Vega has done has been developing public and private partnerships and engaging the hard-to-reach Latino community. 

    Ms. Vega has a Bachelor of Arts degree from St. Xavier, in Chicago.  

    Jerrie O'Rourke

    Corporate Director, Senior Care Management

    National Church Residences

    Jerrie O’Rourke, MSW, LISW-S, Corporate Director for Senior Care Management for National Church Residences.  Received her Masters in Social Work from Syracuse University and licensed since 2003. 

    Jerrie has over twenty-seven (27) years of healthcare and leadership experience with home and community-based programs for underserved populations.  As a subject matter expert for population health methodologies, Jerrie is responsible for identifying an operational appropriate solution for clinical and non-clinical programs for at risk populations that is inclusive of improving access to aging in place models for older adults and their loved ones. With her industry knowledge and experience including strategic planning and partnerships, public speaking, policy and program development specific to healthcare initiatives, she launched the National Church Residences NCOA’s Benefits Enrollment Center in 2019, expanding the footprint served to statewide in through the COVID-19 pandemic. We have successfully expanded public and private partnerships to include local VA, homeless shelter programs, local firehouse community paramedicine programs, physician practices, long-term services and support providers and not only our own Affordable Housing residential program through HUD, but also other Assisted Living and Independent Living organizations. 

    Under Jerrie’s leadership other programs include Ohio Money Follow’s the Person program, Journey Navigator program, Community Service Coordinator programs, and other population health initiatives to assist seniors and adults with disabilities age their way and where they choose. 

    Vivian Nava-Schellinger (Moderator)

    Director, Community Partnerships & Network Activation

    National Council on Aging

    Vivian leads the National Council on Aging’s ecosystem of national and community partnerships, external engagement of NCOA’s advocacy and equity focus, and programs focused on vulnerable populations of older adults. 

    For over a decade, Nava-Schellinger has used equity as a baseline principle, whether working on large-scale reimbursement programs focused on Medicare/Medicaid populations, securing funding for health literacy programs to drive Affordable Care Act (ACA) outreach in vulnerable communities, or advocating for greater health and economic security across the lifespan for underrepresented populations.

    A proud Tejana, born and raised along the U.S.-Mexico border in El Paso, Texas, Nava-Schellinger has successfully merge business strategy, development, organizational management, and health equity to ensure that all communities have access to the information they need to make informed decisions about their health and financial well-being. 

    Nava-Schellinger is a graduate of the University of Texas at El Paso (B.A. Political Science, M.S. National Security Studies), and the Sandra Day O’Connor College of Law at Arizona State University (J.D.)

  • Contains 2 Product(s)

    Learning Objectives: By the end of the webinar series, attendees will be able to: 1. Describe the role of physical therapy in older adult health and wellness 2. Identify older adults who could benefit from working with a physical therapist 3. Discuss ways and strategies senior centers and community-based organizations can connect with physical therapists in the local community 4. Describe the benefits of collaborating with physical therapy for senior centers and community-based organizations 5. Describe effective ways to partner with physical therapists to improve older adult health and wellness programming and services 6. Discuss potential barriers to meaningful partnership and strategies to overcome them

    May 31st webinar: The Role of Physical Therapy in Older Adult Health & Wellness

    Did you ever wonder what physical therapists do? Or if they could help an older adult who recently stopped going to your exercise classes and started using a cane? And if they could help, where do you find a physical therapist and who would pay for the service? This 30-minute webinar will describe the role of physical therapy in older adult health and wellness and how senior centers and other community-based organizations can partner with physical therapists to improve their programs and services.

    October 18th webinar: Strategies to Build Partnerships with Physical Therapists

    Everyone wins, especially older adults when community-based organizations and physical therapists collaborate to build a continuum of health and wellness. This 30-minute webinar will describe the benefits of this collaboration from the perspective of senior center staff and physical therapists. A step-by-step process for community-based organizations to identify and engage with physical therapists in their community will be discussed and potential barriers will be identified and addressed. After this webinar, you will know how to start the right conversation with the right physical therapist to build your community-clinical bridge.


  • Contains 2 Component(s) Includes a Live Web Event on 10/11/2022 at 1:00 PM (EDT)

    Join us to get prepared for Medicare Annual Enrollment, so you can empower older adults with trusted information and support.

    Medicare Annual Enrollment Period (AEP) runs October 15 through December 7, 2022. With inflation hitting pocketbooks nationwide, it’s more important than ever for people with Medicare to review their plans to make sure they’re getting the most value and right coverage for their unique needs. What’s new this year, how should individuals evaluate their options, and how will the Inflation Reduction Act affect Medicare in 2023? Join us to get prepared for Medicare Annual Enrollment, so you can empower older adults with trusted information and support.  

    Ramsey Alwin, Introduction

    President & CEO

    National Council on Aging

    As President and CEO of the National Council on Aging, Ramsey Alwin is leading a nationwide movement to ensure equitable aging for every American. 

    Building on NCOA’s 70 years of service and advocacy for older adults, Alwin is renewing the organization’s commitment to improving the lives of millions, especially those who are struggling. She is sparking critical conversations about the resources every American deserves to age well—and what needs to change to ensure all have access.

    A seasoned thought leader and policy advocate, Alwin has changed the way people think about older adult poverty and economic security. She designed a new measure of economic security for older adults that better accounts for out-of-pocket health costs and worked to introduce the Measuring American Poverty Act in Congress to redefine the federal poverty measure for the older population. Thanks to Alwin’s efforts, the U.S. Census Bureau formally implemented the Supplemental Poverty Measure nationwide, virtually doubling the elder poverty count and better demonstrating true needs among this population. 

    Prior to leading NCOA, Alwin directed financial resilience global thought leadership at AARP and served as Director of National Economic Security Programs at Wider Opportunities for Women. Currently, she serves on the Executive Committee of the UN NGO Committee on Aging, the America250 Health and Wellness Advisory Council, and the National Academy of Social Insurance Finance Committee.

    Christopher Ciano

    President

    Aetna Medicare

    As President of Medicare for Aetna, a CVS Health Company, Christopher oversees operations and business strategy for Aetna’s robust portfolio of Medicare Advantage plans, Medicare prescription drug plans and Medicare Supplement plans. He’s proud to lead a team that advocates for the senior population, helping more than 10.6 million Medicare members nationwide achieve their best health.

    As a former caregiver for his late parents, Christopher brings a unique perspective to his role at Aetna. He is passionate about changing the conversation in the health care industry to focus on health outcomes and creating deeper connections with members. He’s working to enhance how we deliver care and create healthier communities across the country. With innovative thinking and greater consumer engagement, Aetna Medicare is working towards a holistic health care model based on each member’s needs and embedded in the local community.

    Previously, Christopher served as President of Aetna's Florida Market, where he led the individual, employer group, public & labor, Medicare and specialty insurance business segments across Florida. He has a deep understanding of the challenges facing Floridians in navigating a fragmented and overly complicated health care system. He also had management oversight of Aetna’s health plan markets throughout the Southeast Territory.

    Before joining Aetna, he was the CEO of Coventry Health Care, Vice President/General Manager, Commercial Division of Blue Shield of California, and Senior Vice President/ General Manager of Health Net of California.

    In addition to his professional work, Christopher is passionate about investing in the community. He’s the past chairman and current board member of Deliver the Dream, an organization that conducts retreats for families experiencing serious illness or crisis. He’s also a member of the Broward Workshop, a nonpartisan business organization working to facilitate positive solutions for Broward County's critical issues. Additionally, he serves as an Executive Committee Board Member for the Broward Heart Walk benefiting the Greater Miami/Fort Lauderdale American Heart Association.



  • Contains 8 Product(s)

    The NISC Leadership Collaborative is intended to create a cohesive national senior center network organized to participate in a collaborative learning environment to share best practices, national initiatives, strategies and resources to spur innovation and to identify national senior center leaders.

    “Meeting by Invitation Only”

    The NISC Leadership Collaborative is intended to create a cohesive national senior center network organized to participate in a collaborative learning environment to share best  practices,  national  initiatives,  strategies  and  resources  to  spur innovation  and  to identify  national  senior  center  leaders. This  initiative  welcomes  appointed  state association  leaders,  network  leaders,  and  leaders  of  NISC  accredited  centers  as members of the collaborative.

  • Contains 2 Component(s)

    Join NCOA as we hear from experts in the field of economic and financial mobility to help reach communities most impacted by poverty as they age.

    Many Americans are finding it harder than ever to make ends meet. The Consumer Financial Protection Bureau (CFPB), recognizes that older adults, particularly those of color, have experienced physical, social, and financial effects of the COVID-19 pandemic at a greater rate than the rest of the population. This webinar, as a part of a two-part series, will examine how to better understand, reach, and serve older adults with incomes “above but near” the poverty line (defined as 100-200% of FPL) who often report worse financial struggles than older adults with incomes below the poverty line before and after the pandemic. This webinar will focus on insights from experts in the field of economic and financial mobility, the impact of a more modernized approach to measuring income adequacy, and building the capacity of our network to reach the communities most impacted by poverty as they age.  

    Moderator: Vivian Nava-Schellinger, Director, Community Partnerships & Network Activation, National Council on Aging

    Introduction: Ramsey Alwin, President and CEO, National Council on Aging, Deborah Royster, Assistant Director, Office for Older Americans, Consumer Financial Protection Bureau (CFPB) and Latrice Williams, Director of Membership and Communications, Grantmakers in Aging

    Panelists:

    1. Hector Ortiz, Senior Policy Analyst, Consumer Financial Protection Bureau (CFPB)
    2. Jan Mutchler, PhD., Director, Gerontology Institute, Center for Social and Demographic Research on Aging, McCormack Graduate School
    3. Anne Posner, Program Officer, RRF Foundation for Aging 


    Webinar provided in partnership by:

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    Ramsey Alwin

    President & CEO

    National Council on Aging

    As President and CEO of the National Council on Aging, Ramsey Alwin is leading a nationwide movement to ensure equitable aging for every American. 

    Building on NCOA’s 70 years of service and advocacy for older adults, Alwin is renewing the organization’s commitment to improving the lives of millions, especially those who are struggling. She is sparking critical conversations about the resources every American deserves to age well—and what needs to change to ensure all have access.

    A seasoned thought leader and policy advocate, Alwin has changed the way people think about older adult poverty and economic security. She designed a new measure of economic security for older adults that better accounts for out-of-pocket health costs and worked to introduce the Measuring American Poverty Act in Congress to redefine the federal poverty measure for the older population. Thanks to Alwin’s efforts, the U.S. Census Bureau formally implemented the Supplemental Poverty Measure nationwide, virtually doubling the elder poverty count and better demonstrating true needs among this population. 

    Prior to leading NCOA, Alwin directed financial resilience global thought leadership at AARP and served as Director of National Economic Security Programs at Wider Opportunities for Women. Currently, she serves on the Executive Committee of the UN NGO Committee on Aging, the America250 Health and Wellness Advisory Council, and the National Academy of Social Insurance Finance Committee.


    Deborah Royster

    Assistant Director, Office for Older Americans

    Consumer Financial Protection Bureau (CFPB)

    Deborah M. Royster serves as Assistant Director, Office for Older Americans, at the U.S. Consumer Financial Protection Bureau ("the Bureau"). In this role, Ms. Royster leads a team of talented, mission-driven professionals to advance the mission of the Office for Older Americans to help protect older consumers across the nation from financial harm, and to help older consumers make sound decisions as they grow older. 

    Prior to joining the Office for Older Americans, Ms. Royster served as Chief Executive Officer of Seabury Resources for Aging, where she led a team of approximately 125 employees to execute Seabury's nonprofit mission to provide comprehensive social support services, including affordable housing, transportation, case management, and nutrition services, to more thank 15,000 older adults and family caregivers in the Washington, D.C. metropolitan region. 

    In her professional career, Ms. Royster has served in senior legal and executive management positions in private, nonprofit, and government sectors, focusing on consumer-oriented issues, including health and aging services, telecommunications, and public utilities. As Regional Counsel and Vice President, Government Relations, of Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., Ms. Royster led the Kaiser Permanente Mid-Atlantic region's efforts to provide access to affordable health coverage for small businesses, individuals, and families. As Senior Vice President, General Counsel and Secretary of RCN Corporation, Ms. Royster led RCN's efforts to bring competitive broadband services to consumers in major U.S. markets. In addition, as Deputy General Counsel of Pepco Holdings, Inc., Ms. Royster managed regulatory issues affecting consumers in the District of Columbia, Maryland, and Delaware. 

    Immediately prior to joining Seabury Resources for Aging, she served as General Counsel to the District of Columbia Department of Aging and Community Living. In that role, she served as Chair of the agency's Elder Abuse Prevention Committee, and she also led the agency's efforts to implement strategies to implement community services programming focusing on elder abuse prevention and awareness, including financial exploitation. 

    Ms. Royster's professional career also includes and extensive record of civic involvement serving as a member of the governing board of nonprofit organizations, including the American Society on Aging; Leading Age; Montgomery County (MD) Commission on Aging; Forest Hills DC; Center for Nonprofit Advancement; and St. Ann's Center for Children, Youth, and Families. She is also a member of the Patuxent River (MD) Chapter of The Links, Incorporated. 

    Ms. Royster received a Bachelor of Science degree, magna cum laude, from the University of Maryland, College Park. She is also a graduate of the University of Virginia School of Law. She is a member of the Bar of the District of Columbia. 

    Latrice Williams

    Director of Membership and Communications

    Grantmakers in Aging

    Latrice Felder Williams is the Director of Membership and Communications with Grantmakers In Aging. She has an extensive background in community relations, media relations, strategic planning, campaign management, and event coordination with non-profits and associations. She has coordinated member relations and volunteer retention efforts and secured sponsorship opportunities for various programs. Prior to her role at GIA, Latrice headed the Marketing Communications department for the National Association of Campus Activities. In her most recent role, she served as Public Information and Program Manager for the South Carolina Heart Gallery, a program and community exhibit program created to find permanent homes for children in foster care. 


    Hector Ortiz

    Senior Policy Analyst, Gerontology Institute, Center for Social and Demographic Research on Aging, McCormack Graduate School

    The University of Arizona

    Hector L. Ortiz, Ph.D. is Senior Policy Analyst at the Consumer Financial Protection Bureau’s Office for Older Americans where he leads research projects on financial literacy and well-being, retirement security, and elder financial exploitation.  Recently, Dr. Ortiz provided technical advice and expertise to the U.S. Senate Special Committee on Aging on these topics. Prior to joining the CFPB, he worked at the National Council on Aging, where he managed research and program evaluation on benefits access and economic security initiatives for low-income older adults. Dr. Ortiz is a graduate of the Maxwell School of Citizenship and Public Affairs of Syracuse University.

    This presentation is being made by a Consumer Financial Protection Bureau representative on behalf of the Bureau.  It does not constitute legal interpretation, guidance or advice of the Consumer Financial Protection Bureau.  Any opinions or views stated by the presenter are the presenter’s own and may not represent the Bureau’s views.

    Jan E. Mutchler, PhD

    Director of the Gerontology Institute

    McCormack Graduate School of Policy and Global Studies, University of Massachusetts Boston

    Jan is Professor of Gerontology and Director of the Gerontology Institute in the McCormack Graduate School of Policy and Global Studies at the University of Massachusetts Boston. Her team produces and distributes the Elder Index, a cost-of-living measure for older adults in every county throughout the U.S. 

    Professor Mutchler conducts research on socioeconomic, cultural, and family-based factors as they relate to outcomes central to well-being in later life, including health, financial well-being, and family relationships. She is a Fellow of the Gerontological Society of America (Behavioral and Social Sciences Section) and serves on the editorial boards of the Journal of Aging & Social Policy and Research on Aging. 

    Dr. Mutchler earned her PhD in Sociology, with a specialization in demography, at the University of Texas Austin.

    Anne Posner

    Program Officer, RRF Foundation for Aging

    RRF Foundation for Aging

    Anne Posner is a Senior Program Officer at RRF Foundation for Aging. Anne’s work at the Foundation focuses on affordable and supportive housing, economic security for older people and organizational capacity building for organizations serving older individuals. Anne previously oversaw aging services at Catholic Charities in the metropolitan Chicago region and was the program director at AgeOptions, the Area Agency on Aging for suburban Chicago for nine years. Immediately before joining RRF, Anne served at the Director of Health Equity at the Chicago Department of Public Health.  Anne has a MA from the University of Chicago’s Crown School of Social Work, Policy and Practice and a BA from Carleton College.

    Vivian Nava-Schellinger, JD (Moderator)

    Director, Community Partnerships & Network Activation

    National Council on Aging

    Vivian Nava-Schellinger, a proud Tejana, born and raised along the U.S.-Mexico border in El Paso, Texas, attended and graduated from Hispanic Serving Institutions (HSIs) all her life.  Nava-Schellinger, graduated from the University of Texas at El Paso, with a Bachelor’s of Arts in Political Science and Legal Reasoning, a Master’s of Science in National Security Studies from the University of Texas at El Paso, and a Juris Doctorate from the Sandra Day O’Connor College of Law at Arizona State University, in Phoenix, Arizona.  Previously, Nava-Schellinger, worked in higher education advocating for access to educational opportunities for underrepresented populations while directing admissions at Sandra Day O’Connor College of Law at Arizona State University and at Howard University School of Law in Washington, D.C. 

    Nava-Schellinger, has utilized her legal training to efficiently and successfully merge business strategy, development, organizational management, and health policy to ensure that all communities have access to the information they need to make informed decisions about their healthcare, economic security, and daily lives. Before her tenure at the National Council on Aging (NCOA), Nava-Schellinger, worked in partnership and fund development within the non-profit sector for an organization aimed at reaching the hard-to-reach and connecting them to health insurance under the Affordable Care Act. Additionally, Nava-Schellinger worked in the private sector on the development and design of large-scale reimbursement patient assistance programs for low-income adults. At NCOA, she leads the organization’s ecosystem of national and community partnerships, external engagement of NCOA’s policy priorities with partners, and programming focused on vulnerable populations of older adults with equity as a baseline principle for restoring greater health and economic security for all.

    Vivian resides in Washington, DC with her husband Jake, and their two rescue dogs (Fernando and Phil-Chepito).

    Erin Kee McGovern (Moderator)

    Director of Programs, Center for Benefits Access

    National Council on Aging

    Erin Kee McGovern, JD, is a Director of Programs, Center for Benefits Access at the National Council on Aging (NCOA).  Erin oversees NCOA’s Benefits Enrollment Centers and Senior SNAP Enrollment Initiative. These two programs are aimed at significantly increasing older adults’ participation in Medicaid, Medicare Savings Programs (MSP), Extra Help (Part D Low Income Subsidy/LIS), Supplemental Nutrition Assistance Program (SNAP), and Low-Income Home Energy Assistance Program (LIHEAP) through community-based outreach and enrollment initiatives. Erin provides training to a nationwide network of social service providers on eligibility and application guidelines for these key benefits programs. Erin also provides recommendations on proposed federal legislation and regulations, particularly on how changes will impact the most vulnerable people. In 2013, she published an article on increasing SNAP participation at farmers’ markets in the Clearing House Review: Journal of Poverty Law and Policy. Erin graduated with honors from the College of Charleston, Charleston, SC, earned her Juris Doctor at the University of South Carolina School of Law, Columbia, SC, and her Master’s in Environmental Law and Policy at Vermont Law School, South Royalton, VT.

  • Contains 1 Component(s)

    NCOA recently launched the new private label versions of BenefitsCheckUp for Benefits Enrollment Centers (BECs). In this training webinar, we'll review what you need to know about using the enhanced tool as you screen clients for benefits.

    NCOA recently launched the new private label versions of BenefitsCheckUp for Benefits Enrollment Centers (BECs). In this training webinar, we'll review what you need to know about using the enhanced tool as you screen clients for benefits.

  • Contains 1 Component(s)

    Join this webinar to learn more about HARP, including its core components, benefits to older adults, leader training protocols, and implementation practices.

    Thinking about expanding your evidence-based program offerings? This webinar provides an overview of the Home Hazard Removal Program (HARP), a newly approved program for the Older Americans Act Title III-D evidence-based program pre-approved list. 

    HARP is a behavioral intervention that targets fall risk behaviors and home hazards for older adults at high risk of falling through minor home repair, adaptive equipment, task modification, and education and self-management strategies. 

    Join this webinar to learn more about HARP, including its core components, benefits to older adults, leader training protocols, and implementation practices. 

    Donna Bethge (she/her)

    Aging Services Program Specialist

    Administration on Aging/Administration for Community Living

    Donna Bethge is an Aging Services Program Specialist in the Office of Nutrition and Health Promotion Programs at the Administration for Community Living (ACL), Administration on Aging.  She worked in the aging network in Maryland for 10 years with Area Agencies on Aging and an assisted living community, developing and implementing programs for older adults, as well as supporting and promoting evidence-based programs before joining the team at ACL as the lead for the Falls Prevention grant program.  She earned a Bachelor of Science degree in Organizational Management from Northern Kentucky University.

    Susy Stark, PhD, OTR/L, FAOTA

    Associate Professor of Occupational Therapy, Neurology and Social Work

    Washington University School of Medicine

    Dr. Stark is Associate Professor of Occupational Therapy, Neurology and Social Work at the Washington University School of Medicine in St. Louis.  Dr. Stark has built an impressive research program examining environmental modifications and adaptation to support aging-in-place for community-dwelling older adults. She has focused her efforts on older adults vulnerable for institutional placement, particularly those with impairments due to chronic and degenerative conditions such as stroke and dementia. Dr. Stark’s thematically linked research program has direct implications for occupational therapy research and practice. What sets Dr. Stark’s research apart from most aging research is her study of the lived environment. Perhaps this is not innovative in the mind of an occupational therapy scientist; however, it is very innovative to scientists outside our discipline. In addition, Dr. Stark’s studies address a complex range of personal, environmental, and functional factors that contribute to falls in the home. Her more recent research examines the timing of falls in the progression of preclinical Alzheimer’s disease, and the association between this timing and pre-identified neuroimaging correlates. Findings from this study are likely to improve early identification of candidates likely to benefit from intervention, with the intent that such intervention may contribute to slowed trajectories of decline.

    Jennifer Tripken, Ed.D., CHES

    Associate Director, Center for Healthy Aging

    National Council on Aging

    Dr. Jennifer L. Tripken is an Associate Director, Center for Healthy Aging at the National Council on Aging. In this role, Jennifer supports the expansion and sustainability of evidence-based health promotion and disease prevention programs in the community and online through collaboration with national, state, and community partners. Prior to joining NCOA, Jennifer worked for eight years as a university professor in Health Education and Promotion. Before that, Jennifer spent six years as a middle and high school Health Education teacher in New York. 

    Jennifer earned her Ed.D. in Health Education at Teachers College, Columbia University, her M.Ed. in Health Education at Boston University, and her B.S. in Athletic Training at Pennsylvania State University.