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Contains 1 Component(s) Includes a Live Web Event on 12/17/2026 at 3:00 PM (EST)
This category recognizes innovative approaches that strengthen social connection and reduce isolation among older adults. This includes in-person, virtual, and hybrid models, as well as efforts that increase access to technology and build confidence in using digital tools to support participation and connection.
This category recognizes innovative approaches that strengthen social connection and reduce isolation among older adults. This includes in-person, virtual, and hybrid models, as well as efforts that increase access to technology and build confidence in using digital tools to support participation and connection. In this webinar you will hear from the following programs:
Top program:
- Whitney Senior Center - Dementia Friends Film Series
Honorable mentions:
- Preble County Council on Aging, Inc. - See The World from our Backyard
- Gathering Place 50 Plus Community Centers - Veterans Peer-to-Peer Luncheon & Rural Access Hub Model
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Contains 1 Component(s) Includes a Live Web Event on 11/18/2026 at 3:00 PM (EST)
This category recognizes programs and approaches that address economic security and basic needs, including benefits access, housing, food security, case management, transportation, legal or financial navigation, and systemic strategies that expand reach and access to services.
This category recognizes programs and approaches that address economic security and basic needs, including benefits access, housing, food security, case management, transportation, legal or financial navigation, and systemic strategies that expand reach and access to services. In this webinar you will hear from the following programs:
Top program:
- Solon Senior Center - Safe & Sound
Honorable mentions:
- Edina Senior Center - Books & Brews
- Amherst Center for Senior Services - Senior Center on the Move
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Contains 1 Component(s) Includes a Live Web Event on 10/22/2026 at 3:00 PM (EDT)
This category recognizes transformative approaches that position a senior center to remain relevant and responsive to changing generations of older adults. This includes planning, adaptations to programs, operations, spaces, partnerships, or models of service that support long-term relevance and impact.
This category recognizes transformative approaches that position a senior center to remain relevant and responsive to changing generations of older adults. This includes planning, adaptations to programs, operations, spaces, partnerships, or models of service that support long-term relevance and impact. In this webinar you will hear from the following programs:
Top program:
- Iowa City Senior Center - Parables of the Future: Black Future Fest - Celebrating Afrofuturism
Honorable mentions:
- Founders Hall Foundation, Inc. - Repositioning Aging: Redefining the 60+ Experience Through Branding and Community Engagement
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Contains 2 Component(s) Includes a Live Web Event on 10/07/2026 at 2:00 PM (EDT)
Learn from speakers from NCOA about changes to Medicare prior to the 2026 Annual Enrollment Period.
This call is for MIPPA Leads and BECs only. In our last TA call of the year, NCOA will provide information on supporting beneficiaries during Medicare Open Enrollment, including appropriate MIPPA roles during OEP, managing demand and referrals, and avoiding prohibited activities.
Ryan Ramsey
Associate Director, Health Coverage & Benefits
National Council on Aging
Ryan Ramsey is the Associate Director of Health Coverage and Benefits within the Center for Economic Wellbeing. He has over 12 years of experience working to support older adults. His previous roles have included working with the Tennessee Department of Aging and Disability, overseeing the State Health Insurance Assistance (SHIP) Program, Medicare Improvement for Patients and Providers Act (MIPPA) program, and data system on delivery of Older American Act services.
Gabriel Smith
Program Associate, Center for Economic Well-Being
National Council on Aging
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Contains 2 Component(s) Includes a Live Web Event on 09/09/2026 at 2:00 PM (EDT)
State MIPPA Leads and BECs will discuss topics relevant to their work with the network regarding strengthening partnerships during AEP to expand impact.
In this month’s peer-to-peer call, we will hear from MIPPA and BEC network partners about their experiences and insights leveraging partnerships to maximize and sustain enrollment services. From outreach strategies to community collaboration to working with varying client populations, our speakers will share best practices and challenges that continue to shape their approach. After the presentation, we will host regional breakout room discussions to exchange ideas on effective strategies to apply during the Annual Enrollment Period (AEP) and beyond.
Tim Smolen
SHIBA Program Manager
Washington State Office of the Insurance Commissioner, Consumer Protection Division
Tim Smolen is the Program Manager at SHIBA, part of the Consumer Protection Division of the Washington State Office of Insurance Commissioner. A big fan of the Medicare program, he is grateful for the opportunity to be of service and eager to learn more about how he can help people to take care of themselves in the ways that matter most to them. Current priorities for the SHIBA program are: recruit and train more volunteer advisors, enhance outreach to traditionally underserved communities, improve partnerships with organizations that support people with the greatest social and economic needs, and foster collaborative partnerships with Tribes and professionals who serve Native Elders and people with disabilities.
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Contains 1 Component(s) Includes a Live Web Event on 08/25/2026 at 2:00 PM (EDT)
Learn about Special Enrollment Periods (SEPs) for enrolling in or changing Medicare Advantage and Part D coverage.
People with Medicare can only make changes to their coverage at certain times. In this webinar, you will learn about Special Enrollment Periods (SEPs) for enrolling in or changing Medicare Advantage and Part D coverage. We'll cover how these SEPs differ from other enrollment periods, common scenarios that provide Medicare Advantage and Part D SEPs, how to use SEPs, and resources for learning more.
Emily Whicheloe
Director, Education
Medicare Rights Center
Emily Whicheloe is Director of Education at the Medicare Rights Center, a partner of the National Council on Aging (NCOA). As Director of Education, she oversees the development of Medicare educational materials for consumers and professionals, manages training programs available to State Health Insurance Assistance Program (SHIP) counselors throughout the country, and fields questions from Medicare beneficiaries during weekly helpline shifts. In her free time, she enjoys taking photographs and exploring New York City by bike.
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Contains 1 Component(s) Includes a Live Web Event on 08/18/2026 at 3:00 PM (EDT)
This category recognizes programs and approaches that build meaningful connections across generations through events, ongoing programming, shared learning opportunities, shared spaces, or service-based models.
This category recognizes programs and approaches that build meaningful connections across generations through events, ongoing programming, shared learning opportunities, shared spaces, or service-based models. In this webinar you will hear from the following programs:
Top program:
- South Morrow County Senior Matters - Students Writing Senior Stories
Honorable mentions:
- White Birch Center for Active Living - Active Living Program
- Edna Burton Senior Center - Intergenerational July 4th BBQ
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Contains 2 Component(s) Includes a Live Web Event on 08/12/2026 at 2:00 PM (EDT)
Learn about best practices on discussing difficult or sensitive topics with beneficiaries.
This call is for MIPPA Leads and BECs only.
Older adults seeking benefits enrollment support are often experiencing stress and overwhelm related to navigating income gaps, rising costs, and difficulty meeting basic needs. These pressures can make it hard to ask for help, express needs clearly, or engage in conversations without discomfort. This interactive session explores three main components of effective communication through the lens of benefits access work. Participants will learn practical strategies to navigate emotionally complex conversations, build trust, and respond with empathy and clarity. Through guided practice scenarios, attendees will strengthen their confidence and skills in effectively supporting clients with compassion.
Amanda Krisher
Associate Director, Behavioral Health
NCOA
Amanda Krisher, MSW, LCSW, brings over 15 years of direct practice and program management experience to the National Council on Aging where she serves as the Associate Director for Behavioral Health in the Center for Healthy Aging. A seasoned professional in the older adult care industry, she previously was the Senior Director for a live virtual training program for older adult care professionals and a clinical social worker for a community health program and hospice organization. She received her Master of Social Work degree from the University of Maryland School of Social Work in Baltimore and is a Licensed Certified Clinical Social Worker in Maryland and Virginia. As a leader in older adult care, she has presented at national conferences and statewide meetings.
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Contains 1 Component(s) Includes a Live Web Event on 07/28/2026 at 3:00 PM (EDT)
Recognizes programs and approaches that improve older adults’ physical and/or mental well-being. This includes nutrition initiatives that expand or go beyond traditional congregate meals, fitness, disease prevention, mental health supports, and creative or expressive wellness programming.
Recognizes programs and approaches that improve older adults’ physical and/or mental well-being. This includes nutrition initiatives that expand or go beyond traditional congregate meals, fitness, disease prevention, mental health supports, and creative or expressive wellness programming. In this webinar you will hear from the following programs:
Top program:
- The Woodie Fite Senior Center - Grown Folks Talk: Sex Education for Older Adults
Honorable mentions:
- Colchester Senior Center - Unleash Your Joy
- West Cobb Senior Center - Let's Have a Field Day
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Contains 6 Product(s)
The Programs of Excellence Awards honor and promote the outstanding programs offered by senior centers across the country. Join this webinar series to learn about these programs and how you might bring them to your community.
The NISC Programs of Excellence are an opportunity to celebrate, promote, and share the outstanding efforts made by senior centers across the nation to improve the lives of older adults in the community. This year's top programs cover the following categories:
1. Visibility and Communications
Recognizes strategies that increase the visibility of senior centers and strengthen how they are understood and valued in their communities. This includes outreach and storytelling, branding and partnerships, reframing aging, and how a center presents itself through ambience and programs.
2. Social and Support Services
Recognizes programs and approaches that address economic security and basic needs, including benefits access, housing, food security, case management, transportation, legal or financial navigation, and systemic strategies that expand reach and access to services.
3. Health, Wellness, and Nutrition
Recognizes programs and approaches that improve older adults’ physical and/or mental well-being. This includes nutrition initiatives that expand or go beyond traditional congregate meals, fitness, disease prevention, mental health supports, and creative or expressive wellness programming
4. Cross-Generational Connections
Recognizes programs and approaches that build meaningful connections across generations through events, ongoing programming, shared learning opportunities, shared spaces, or service-based models.
5. Social Connection and Engagement
Recognizes innovative approaches that strengthen social connection and reduce isolation among older adults. This includes in-person, virtual, and hybrid models, as well as efforts that increase access to technology and build confidence in using digital tools to support participation and connection.
6. Modernizing Senior Centers Innovation Award
Recognizes transformative approaches that position a senior center to remain relevant and responsive to changing generations of older adults. This includes planning, adaptations to programs, operations, spaces, partnerships, or models of service that support long-term relevance and impact.
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