Nicole leads NCOA’s digital economic security team – responsible for the product development, content management, customer service, and partner engagement for BenefitsCheckUp, Age Well Planner and My Medicare Matters. These digital tools are built around NCOA’s multi-faceted consumer engagement model – providing (1) unbiased education from a trusted source, (2) personalized insights via assessments and tools, and (3) the opportunity to take action by engaging with an expert. Primarily targeting older adults and their caregivers to improve their health and financial security, the tools support NCOA’s social impact goal to impact the health and economic security of 40 million older adults by 2030, especially women, people of color, LGBTQ+, low-income, and rural individual. 

Jan Nchamukong leads the definition and execution of the product roadmap for BenefitsCheckUp® - NCOA’s free, online tool connecting older adults with benefits programs that can help pay for health care, medicine, food, utilities, and more. She leads the BCU NextGen project to rebuild the backend administrative tools and consumer facing website, including conducting extensive usability testing in partnership with community based organizations. Jan has 5+ years of experience leading product teams and is a Certified SAFe® 5 Agilist.

Stephanie Pilato is a 15+ year member of the NCOA Finance department and enjoys working on the annual budget, forecasting, and assisting project managers with proposal budgets.