Jill Randall is the Helpline and Medicare Advocacy Services Director at Legal Services for the Elderly in Augusta, Maine. Jill graduated from the University of Maine School of Law and joined LSE in 2009, first as a Helpline Attorney and then as a Staff Attorney before taking on her current position. Jill oversees LSE?s Helpline legal services and Medicare services, including the Medicare Part D Unit that assists seniors who are having problems getting or affording their prescription medications.

Anne E. Smith serves as the Medicare Rights Advocate at Legal Services for the Elderly in Augusta, Maine. In her role as Medicare Rights Advocate, Anne assists Maine residents in understanding and accessing their Medicare benefits, rights, and protections and serves as a statewide Medicare resource for medical professionals and community services programs. She works closely with both the State Health Insurance Assistance Program (SHIP) and the Maine SMP.

Kathleen Zuke was privileged to grow up with eight loving grandparents and developed a passion for supportive services for older adults as a caregiver for her grandfather. She has been a Senior Program Manager with the Center for Healthy Aging since 2015. In this role, she works collaboratively with community-based partners across the country to identify, implement, and sustain evidence-based programs that support older adults in staying well and aging in the community, including chronic disease self-management education, falls prevention, and behavioral health. She has a Master’s degree in Public Health from Hunter College and a Bachelor’s degree in Psychology from St. Mary’s College of Maryland.