Partners Care Coordination Toolbox - Tools for improving social care outcomes.

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Welcome to the California-based Partners in Care Foundation (Partners) and our innovative, evidenced-based tools designed to support and promote healthy independence of individuals and families at risk of losing their ability to live independently and safely in their homes.

Our social care coordination toolbox is a set of indispensable tools that drive successful coordination and implementation of care services in the homes of vulnerable, at-risk individuals.  Three of these tools help hospitals successfully transition patients to their homes:  Care Transitions Interventions, the Bridge Program, and HomeMeds Plus

Partners has additional tools that help healthcare organizations address social determinants of health (SDOH), and at the same time, improve social care coordination with patients and their families. These include the Engagement Center, Partners at Home, HomeMeds, and a suite of chronic disease self-management and fall prevention programs available through our Community Wellness Department.

Since 1997 Partners has worked to align social care and health care to improve the lives of people with complex health needs. Our experience visiting homes and seeing the needs presented - often invisible to the medical community – demonstrated to us that what happens in the home after medical treatment can enhance or diminish the impact of health care treatments. Which in turn led to the innovations that make up this Toolbox.

Partners has been called visionary for developing innovative and powerful models of social care coordination. To learn more about our Toolbox and services, please contact us: Partners@picf.org or 818-837-3775.

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HomeMeds - proven to reduce medicine-related injuries and cut emergency department and readmission costs.

Partners’ HomeMeds is proven to reduce medicine-related injuries and cut emergency department and readmission costs for high-risk patients.

HomeMeds helps people get their medications just right.

Partners' Engagement Center - Engagement that gets results!

To this day a phone call remains one of the most effective means of reaching and communicating with people.
Our trained team efficiently and cost-effectively can:
  • Up-sell and cross-sell
  • Build volume
  • Deliver relevant information across all channels
  • Integrate patient, customer, and provider data
  • Close gaps in care
  • Improve your quality scores through effective outreach
And our staff frequently support outreach for clinics, offices, and health plans with the goal of improving participation in a variety of areas:
  • Enrollment/Engagement Services
  • Customer/Patient Satisfaction Surveys
  • Inbound Call Center
  • Track Campaigns
  • Event registration
  • Appointment Scheduling
  • Referrals
  • Post-discharge calls
  • Reminded Care
  • Outbound Follow-up
  • Feedback/Response
  • Telephonic Case Management
The staff of Partners’ Engagement Center gets results. 

Partners' Toolbox Resources

Partners' social care coordination and care transitions tools promote success and development of healthy independence for at-risk vulnerable individuals and their families.   SDOH challenges and unexpected medication problems can sabotage the best care transition and care management plans, resulting in the loss of independence. 

Achieving healthy independence for patients/clients is our primary goal. If you are interested in learning more about PartnersCare Coordination Toolbox, get in touch. We’d be pleased to discuss how they improve patient care and lives.  Contact us at: Partners@picf.org or 818-837-3775

  • Linking Technology to Address the Social and Medical Determinants of Health for Safe Medicines Use
    HomeMeds, a social health program in which trained social services staff make home visits to vulnerable clients, was combined with MedSafety Scan, a medical health, clinical decision support tool. Data captured in the home visits were entered into the HomeMeds and MedSafety Scan programs to detect those patients at the greatest risk of adverse health outcomes because of medications.
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  • The Leveraging Exercise to Age in Place (LEAP) Study: Engaging Older Adults in Community-Based Exercise Classes to Impact Loneliness and Social Isolation
    A collaborative study involving Partners' Community Wellness programs.
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  • A Collaboration Among Primary Care–Based Clinical Pharmacists and Community-Based Health Coaches
    Medication discrepancies and adverse drug events are common following hospital discharge. This study evaluates whether a collaboration between community-based health coaches and primary care–based pharmacists was associated with a reduction in inpatient utilization following hospitalization. A home visit conducted by a health coach combined with a medication review by a primary care–based pharmacist may prevent subsequent inpatient utilization. A collaborative study involving UCLA Health and Partners' HoeMeds.
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  • Complexities of care: Common components of models of care in geriatrics
    The American Geriatrics Society (AGS) created a work group to review care to identify the most common components of existing healthcare models that address care complexity in older adults. This article, a product of that work group, defines care complexity in older adults, reviews healthcare models and those most common components within them and identifies potential gaps that require attention to reduce the burden of care complexity in older adults. HomeMeds is one of the services discussed.
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  • Partners' Proven Results
    Don’t just take our word that Partners’ interventions work. These studies demonstrate the effectiveness of our approach. We can provide additional detail on any or all of these on request.
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  • Partners' Engagement Center - Engagement is Key to Success.
    A phone call remains one of the most effective means of reaching and communicating with your customers, patients, or members. Engagement Center staff are expert at: • Targeted Outreach strategies • Engagement through motivational interviewing and call scripting • Enrollment and Scheduling processes Partners’ skilled staff achieve a high rate of success in reaching individuals, followed by success in convincing them of the importance of your services and appointments.
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  • Partners' Care Transition Models - Three Evidence-Based Interventions.
    Our work serves as a bridge between medical care and what a person accomplishes in their own home. We manage the gaps in non-medical care that affect a person’s recovery and overall health. We represent a California network of community-based organizations (CBOs) and a national collection of similar networks providing evidence-based interventions. The result is happier, healthier people cared for at lower expense in their own homes and communities.
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  • HomeMeds Plus - Reduce ED and Readmission Costs for High-Risk Patients with Partners' "Eyes and Ears in the Home" Visit
    Why Use HomeMeds℠ Plus? Create an individualized service plan in concert with case managers, and review and revise periodically – all to keep patients out of the hospital, maximize your HEDIS quality measures and protect Medicare Advantage Star quality ratings. • WHO? Health plans and medical providers caring for high-risk patients recently discharged or with multiple chronic conditions. • WHAT? Medication, psychosocial, functional needs, and safety assessments performed by highly skilled health coaches competent in cultural and linguistic diversity, adept at patient engagement and knowledgeable of community resources. • WHERE? In the home, at ground zero of optimal health outcomes.
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  • HomeMeds - Take The Right Meds...The Right Way!
    HomeMeds℠ is an evidence-based intervention addressing five important problem areas affecting individuals: • Unnecessary therapeutic duplication. • Falls and confusion related to possible inappropriate psychotropic medications. • Cardiovascular problems such as continued high/low blood pressure or low pulse. • Inappropriate use of non-steroidal anti-inflammatory drugs (NSAIDs) in people with high risk of peptic ulcer/gastrointestinal bleeding. • Review effectiveness of opioid prescriptions and alternate options.
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Partners in Care Foundation - Driving alignment between social care & health care.

Partners in Care Foundation are specialists in the social determinants of health (SDOH).  Our work serves as a bridge between medical care and what a person can accomplish in their own home. We manage the gaps in non-medical care that affect a person’s recovery and overall health. These include challenges such as food insecurity, confusion regarding medications, transportation difficulties, and home safety. We do this work through a network of community-based organizations, and our own staff, either coordinating or providing evidence-based services.

The result is happier, healthier people cared for at lower expense in their own homes and communities.

Partners can help!

We offer:
• Consulting expertise in developing and launching SDOH services;
• A proven array of ready-to-implement SDOH and social care coordination services
• A statewide network of service providers
• Nationally-recognized medication decision support application

We have a solution for your challenge.
Let’s start the planning today.
Email: Partners@picf.org
Phone: (818) 837-3775

Get in Touch!

Representatives
  • Dianne Davis, VP HomeMeds & Community Wellness
    Ester Sefilyan, VP Network
    Amy Adams, Director, HomeMeds
Address
  • 732 Mott Street, Suite 150, San Fernando, CA 91340
Phone
  • 818-837-3775
Email
  • Partners@picf.org
Website
Connect with Us on Social Media

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  https://www.youtube.com/channel/UCeTf5jlJ9xYqtG9VwRLfk3w

QR code for the Scavenger Hunt!

Be sure to look through the rest of the exhibit for more information about the Partners in Care Foundation!

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