How to Protect Yourself from Tech Support Scams
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Technical support scams are on the rise, using sophisticated tactics to deceive many into providing access to their devices. Learn more about the tricks scammers use to lure victims while also receiving tips for avoiding scams.
Learning Objectives:
- Attendees will learn about the social engineering used by scammers to gain access to victims.
- Attendees will receive tips to avoid phishing scams.
- Attendees will learn how to identify trusted technical support.
Emma McGowan
Security Expert and Senior Writer
Avast
Emma McGowan is the Senior Writer for the Avast blog, tackling online security and privacy from a lifestyle perspective. Previous to joining Avast, she was a freelance writer for a decade, focusing on women’s health, sexuality education, and startups. Her work has appeared in Buzzfeed, Mashable, Startups.com, The Daily Dot, Mic, Bustle, Broadly, and Bedsider, among others. When she’s not writing, Emma can be found reading trashy novels, sewing and embroidering, and playing with her two cats, Poe and Dwight.
Chandler Givens
Director of Product Management, Consumer Privacy
Avast
Chandler Givens is the director of product management for consumer privacy at Avast. Prior to Avast, Chandler was co-founder and CEO of TrackOFF, which developed advanced privacy protection software to prevent device fingerprint-based tracking. Chandler is an expert in consumer technology and privacy and a frequent speaker and writer about issues related to the mass collection and exploitation of consumer data.
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