Protecting Yourself from Payment Scams in the Virtual World

Genevieve Waterman serves as the Director of Corporate Partnerships & Engagement at the National Council on Aging (NCOA), where she leads initiatives on economic security, housing, and employment in later life. During her tenure at NCOA, Dr. Waterman has led innovative programs to help low-income older adults create customized plans to achieve financial security and curriculums that educate older adults to avoid scams and financial exploitation. Dr. Waterman also developed the strategic vision of NCOA’s Age Well Planner, a digital tool that guides individuals through key decisions designed to make their money last longer and address health care needs.

Genevieve holds a Doctorate of Social Work from the University of Southern California Suzanne Dworak-Peck School of Social Work. She also holds a Master of Aging Services Management from the University of Southern California Davis School of Gerontology and a Master of Applied Gerontology from Towson University’s Center for Productive Aging.

Michelle Reams is the Director of Product Marketing for Zelle® at Early Warning. With over 15 years of experience in marketing and communications, she is a data-driven, user experience advocate who is passionate about educating consumers on digital payment safety. In her previous roles, she has had the opportunity to provide consumers with the tools they need to reduce the likelihood of compromising their identity and continues to utilize her platform to educate individuals of all ages.