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MIPPA TA Calls

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View recordings of past technical assistance calls geared toward those working on MIPPA outreach.

  • Product not yet rated Contains 3 Component(s) Includes a Live Web Event on 10/07/2026 at 2:00 PM (EDT)

    Learn from speakers from NCOA about changes to Medicare prior to the 2026 Annual Enrollment Period.

    Supporting Beneficiaries During Medicare Open Enrollment: Appropriate MIPPA roles during OEP, Managing demand and referrals, and Avoiding prohibited activities

  • Product not yet rated Contains 3 Component(s) Includes a Live Web Event on 09/09/2026 at 2:00 PM (EDT)

    State MIPPA Leads and BEC Leads will discuss topics relevant to their work with the network regarding strengthening partnerships during AEP to expand MIPPA impact.

    This call is only for State MIPPA Leads and BEC Leads. Strengthening Partnerships during AEP to Expand MIPPA Impact: Working with SHIPs, AAAs, CBOs, and Medicaid offices; Braiding funding and avoiding duplication; and Sustaining outreach year-round

  • Product not yet rated Contains 3 Component(s) Includes a Live Web Event on 08/12/2026 at 2:00 PM (EDT)

    Learn from speakers from the NCOA about best practices on discussing topics with beneficiaries which may may one or both of you uncomfortable.

    Learn from speakers from the NCOA about best practices on discussing topics with beneficiaries which may may one or both of you uncomfortable.

  • Product not yet rated Contains 3 Component(s) Includes a Live Web Event on 07/08/2026 at 2:00 PM (EDT)

    Learn from speakers from the National Council on Aging about Dual-Eligible Medicare Coordination

    Medicare–Medicaid Coordination for Dual Eligibles; Navigating Medicaid and Medicare intersections; Coordinating with state agencies; and Addressing beneficiary pain points

  • Product not yet rated Contains 3 Component(s) Includes a Live Web Event on 06/10/2026 at 2:00 PM (EDT)

    State MIPPA Leads and BEC Leads will discuss topics relevant to their work with the network regarding effective outreach and education.

    This call is only for State MIPPA Leads and BEC Leads. Effective Outreach & Education Strategies That Work: High-impact outreach models, Community partnerships and events, and Measuring outreach success

  • Product not yet rated Contains 3 Component(s) Includes a Live Web Event on 04/08/2026 at 2:00 PM (EDT)

    Learn from speakers from the National Council on Aging about Boost Your Budget Week

    The National Council on Aging (NCOA) is preparing for another impactful Boost Your Budget Week, taking place in April 2026. This annual initiative continues NCOA’s commitment to supporting older adults by providing practical tools, trusted resources, and expert guidance to help strengthen financial security and overall well‑being.

  • Product not yet rated Contains 3 Component(s) Includes a Live Web Event on 03/11/2026 at 2:00 PM (EDT)

    State MIPPA Leads and BEC Leads will hear from the National Council on Aging speakers about their BenefitsCheckUp Tool and discuss topics relevant to their work with the network.

    This call is only for State MIPPA Leads and BEC Leads. Demo of BenefitsCheckUp discussion of how to incorporate that tool into the normal work of the network and receive feedback on how it could be more useful.

  • Contains 4 Component(s)

    Learn from speakers from the Medicare Rights Center about changes to Medicare in 2026.

    This webinar is intended for anyone from the MIPPA networks who is interested in learning more about Medicare changes in 2026.

    During this webinar, presenters will cover:

    - Medicare Part D Drug Price Negotiation
    - Medicare Eligibility Criteria
    - Telehealth Flexibilities
    - Prior Authorization
    - Enrollment Period Reminders
    - 2026 Medicare Costs


    Medicare changes each year. Please come listen, ask questions, and learn from our partnering Medicare experts.



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    Emily Whicheloe

    Director, Education

    Medicare Rights Center

    Emily Whicheloe is Director of Education at the Medicare Rights Center, a partner of the National Council on Aging (NCOA). As Director of Education, she oversees the development of Medicare educational materials for consumers and professionals, manages training programs available to State Health Insurance Assistance Program (SHIP) counselors throughout the country, and fields questions from Medicare beneficiaries during weekly helpline shifts. In her free time, she enjoys taking photographs and exploring New York City by bike.

    Shea Corti

    Senior Education Associate

    Medicare Rights Center

    Shea Corti joined the Medicare Rights Center in 2020. As Senior Education Associate, she produces new print and e-learning content, develops educational toolkits and trainings, and implements online learning features. She works in collaboration with Medicare Rights’ Education department and legal counsel to ensure that these educational resources are both consumer-friendly and legally accurate.

    Prior to joining the Medicare Rights Center, Shea was a public elementary school teacher in Los Angeles and worked at an EdTech startup focused on mental health. She is dedicated to equitable, empowering learning experiences and quality healthcare for all. Shea holds a B.A. in Psychology and M.A. in Education from Stanford University.