NCOA Connect

Business Acumen Office Hours

Participants join this "office hour" event to ask Sharon Williams (NCOA consultant) about specific business acumen topics. During the course of three events, the following topics are covered: 

1) Revising Your Value Proposition During COVID-19

2) Medicaid Payment for Evidence-Based Programs

3) Navigating Network Partnerships 

  • Revising Your Value Proposition During COVID-19

    Contains 3 Component(s)

    Listen to this interactive discussion with Sharon Williams and Dianne Davis during our office hour on the topic of revising your value proposition to reflect how your organization has evolved since the beginning of the coronavirus pandemic.

    Listen to this interactive discussion with Sharon Williams and Dianne Davis during our office hour on the topic of revising your value proposition to reflect how your organization has evolved since the beginning of the coronavirus pandemic.

    Sharon Williams

    Consultant

    Williams Jackson Consulting, LLC

    Sharon R. Williams is the founder and CEO of Williams Jaxon, Consulting, LLC, a business development and training firm focused on support for community organizations, government agencies and health organizations serving Medicare/Medicare consumers. Sharon’s experience includes executive leadership in both the traditional health care and the Home and Community Based Services industries. She is a seasoned and results oriented executive with a passion for the delivery of high quality, culturally competent, comprehensive and cost effective health care services for publicly funded consumers. Sharon was CEO at CareSource Michigan, a top 100 ranked health plan with Medicaid and Medicare product lines. Additional leadership experiences include Vice President roles at Coventry, Amerigroup and OmniCare. She has also served as COO for one of the nation’s leading Area Agencies on Aging. Sharon is a consultant with the National Council on Aging (NCOA). She conducted the research and construct for the soon-to-be-released CDSME marketing video. Additionally, she administers NCOA’s Community Integrated Health Council and the 2017 Network Development Learning Collaborative.

    Sharon has been affiliated with leading industry organizations such as America’s Health Insurance Plans (AHIP), Medicaid Health Plans of America (MHPA), National Association of Area Agencies on Aging (n4a), National Association of Health Services Executives, Meals on Wheels America (MOWA), and the Association for Community Affiliated Plans (ACAP).

    Dianne Davis

    Vice President, Community Wellness

    Partners in Care Foundation

    Dianne oversees Partners’ evidence-based, community wellness programs, which help people to better manage their chronic illness through goal setting, healthy eating, and exercise. Dianne majored in Dance undergraduate and then pursued a Master’s in Public Health. She worked in managed care contracting for 15 years where she developed an interest in population health. As a qualified yoga teacher, she is Partners’ most flexible member of staff.

    “I came to Partners’ after seeing June Simmons give a presentation about the critical work of community-based care providers and the importance of building sustainable networks of care. Having spent many years seeing the benefits of physician networks, I was really inspired by her words.

    Kathleen Zuke (Moderator)

    Associate Director

    National Council on Aging

    Kathleen Zuke was privileged to grow up with eight loving grandparents and developed a passion for supportive services for older adults as a caregiver for her grandfather. She has been a Senior Program Manager with the Center for Healthy Aging since 2015. In this role, she works collaboratively with community-based partners across the country to identify, implement, and sustain evidence-based programs that support older adults in staying well and aging in the community, including chronic disease self-management education, falls prevention, and behavioral health. She has a Master’s degree in Public Health from Hunter College and a Bachelor’s degree in Psychology from St. Mary’s College of Maryland.

    Laura Plunkett (Moderator)

    Program Specialist, Center for Healthy Aging

    National Council on Aging

    Laura B. Plunkett is a Program Specialist with the Center for Healthy Aging at the National Council on Aging. In this role, she works with chronic disease self-management education and fall prevention grantees across the country to provide information, support, and resources to strengthen, expand, and sustain the delivery of evidence-based programs. Prior to joining NCOA, Laura spent four years at an Area Agency on Aging in North Carolina, where she coordinated the implementation of evidence-based health promotion programs in 12 counties. Her educational background includes a Bachelor of Arts in Psychology and Bachelor of Social Work from North Carolina State University and a Master’s degree in Public Health from The University of North Carolina at Greensboro. Her professional interests include the integration of community-based services and health care, the sustainability of evidence-based programs, and continuum of care efforts.
  • Navigating Opportunities for Medicaid Payment for Evidence-Based Programs

    Contains 3 Component(s)

    Listen to this recording with Sharon Williams for information and Q&A on how you can become involved in conversations around Medicaid payment for evidence-based programs in your state.

    Some states have incorporated evidence-based programs as a covered benefit under Medicaid Section 1915(c) home and community-based services and 1115 Demonstration waiver programs. Listen to this event with Sharon Williams for information and Q&A on how you can become involved in conversations around Medicaid payment in your state.

    Sharon Williams

    Consultant

    Williams Jackson Consulting, LLC

    Sharon R. Williams is the founder and CEO of Williams Jaxon, Consulting, LLC, a business development and training firm focused on support for community organizations, government agencies and health organizations serving Medicare/Medicare consumers. Sharon’s experience includes executive leadership in both the traditional health care and the Home and Community Based Services industries. She is a seasoned and results oriented executive with a passion for the delivery of high quality, culturally competent, comprehensive and cost effective health care services for publicly funded consumers. Sharon was CEO at CareSource Michigan, a top 100 ranked health plan with Medicaid and Medicare product lines. Additional leadership experiences include Vice President roles at Coventry, Amerigroup and OmniCare. She has also served as COO for one of the nation’s leading Area Agencies on Aging. Sharon is a consultant with the National Council on Aging (NCOA). She conducted the research and construct for the soon-to-be-released CDSME marketing video. Additionally, she administers NCOA’s Community Integrated Health Council and the 2017 Network Development Learning Collaborative.

    Sharon has been affiliated with leading industry organizations such as America’s Health Insurance Plans (AHIP), Medicaid Health Plans of America (MHPA), National Association of Area Agencies on Aging (n4a), National Association of Health Services Executives, Meals on Wheels America (MOWA), and the Association for Community Affiliated Plans (ACAP).

    Kathleen Zuke (Moderator)

    Associate Director

    National Council on Aging

    Kathleen Zuke was privileged to grow up with eight loving grandparents and developed a passion for supportive services for older adults as a caregiver for her grandfather. She has been a Senior Program Manager with the Center for Healthy Aging since 2015. In this role, she works collaboratively with community-based partners across the country to identify, implement, and sustain evidence-based programs that support older adults in staying well and aging in the community, including chronic disease self-management education, falls prevention, and behavioral health. She has a Master’s degree in Public Health from Hunter College and a Bachelor’s degree in Psychology from St. Mary’s College of Maryland.

    Laura Plunkett (Moderator)

    Program Specialist, Center for Healthy Aging

    National Council on Aging

    Laura B. Plunkett is a Program Specialist with the Center for Healthy Aging at the National Council on Aging. In this role, she works with chronic disease self-management education and fall prevention grantees across the country to provide information, support, and resources to strengthen, expand, and sustain the delivery of evidence-based programs. Prior to joining NCOA, Laura spent four years at an Area Agency on Aging in North Carolina, where she coordinated the implementation of evidence-based health promotion programs in 12 counties. Her educational background includes a Bachelor of Arts in Psychology and Bachelor of Social Work from North Carolina State University and a Master’s degree in Public Health from The University of North Carolina at Greensboro. Her professional interests include the integration of community-based services and health care, the sustainability of evidence-based programs, and continuum of care efforts.
  • Navigating Network Partnerships

    Contains 3 Component(s)

    Listen to this interactive office hour on the topic of navigating network partnerships, including how to assess network gaps and assets and work with competitors.

    Network development is an essential element of community-based organization sustainability. Listen to this interactive office hour on the topic of navigating network partnerships, including how to assess network gaps and assets and work with competitors.

    Sharon Williams

    Consultant

    Williams Jackson Consulting, LLC

    Sharon R. Williams is the founder and CEO of Williams Jaxon, Consulting, LLC, a business development and training firm focused on support for community organizations, government agencies and health organizations serving Medicare/Medicare consumers. Sharon’s experience includes executive leadership in both the traditional health care and the Home and Community Based Services industries. She is a seasoned and results oriented executive with a passion for the delivery of high quality, culturally competent, comprehensive and cost effective health care services for publicly funded consumers. Sharon was CEO at CareSource Michigan, a top 100 ranked health plan with Medicaid and Medicare product lines. Additional leadership experiences include Vice President roles at Coventry, Amerigroup and OmniCare. She has also served as COO for one of the nation’s leading Area Agencies on Aging. Sharon is a consultant with the National Council on Aging (NCOA). She conducted the research and construct for the soon-to-be-released CDSME marketing video. Additionally, she administers NCOA’s Community Integrated Health Council and the 2017 Network Development Learning Collaborative.

    Sharon has been affiliated with leading industry organizations such as America’s Health Insurance Plans (AHIP), Medicaid Health Plans of America (MHPA), National Association of Area Agencies on Aging (n4a), National Association of Health Services Executives, Meals on Wheels America (MOWA), and the Association for Community Affiliated Plans (ACAP).

    Laura Plunkett (Moderator)

    Program Specialist, Center for Healthy Aging

    National Council on Aging

    Laura B. Plunkett is a Program Specialist with the Center for Healthy Aging at the National Council on Aging. In this role, she works with chronic disease self-management education and fall prevention grantees across the country to provide information, support, and resources to strengthen, expand, and sustain the delivery of evidence-based programs. Prior to joining NCOA, Laura spent four years at an Area Agency on Aging in North Carolina, where she coordinated the implementation of evidence-based health promotion programs in 12 counties. Her educational background includes a Bachelor of Arts in Psychology and Bachelor of Social Work from North Carolina State University and a Master’s degree in Public Health from The University of North Carolina at Greensboro. Her professional interests include the integration of community-based services and health care, the sustainability of evidence-based programs, and continuum of care efforts.
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