BEC & MIPPA Leads TA Call: Medicare Rights Center - What's New in 2025?

Shea Corti joined the Medicare Rights Center in 2020. As Senior Education Associate, she produces new print and e-learning content, develops educational toolkits and trainings, and implements online learning features. She works in collaboration with Medicare Rights’ Education department and legal counsel to ensure that these educational resources are both consumer-friendly and legally accurate.

Prior to joining the Medicare Rights Center, Shea was a public elementary school teacher in Los Angeles and worked at an EdTech startup focused on mental health. She is dedicated to equitable, empowering learning experiences and quality healthcare for all. Shea holds a B.A. in Psychology and M.A. in Education from Stanford University.

Emily Whicheloe is Director of Education at the Medicare Rights Center, a partner of the National Council on Aging (NCOA). As Director of Education, she oversees the development of Medicare educational materials for consumers and professionals, manages training programs available to State Health Insurance Assistance Program (SHIP) counselors throughout the country, and fields questions from Medicare beneficiaries during weekly helpline shifts. In her free time, she enjoys taking photographs and exploring New York City by bike.

Ryan Ramsey has over 11 years of experience working to support older adults. His previous roles have included working with the Tennessee Department of Aging and Disability, overseeing the State Health Insurance Assistance (SHIP) Program, Medicare Improvement for Patients and Providers Act (MIPPA) program, and delivery of Older American Act services as Deputy Director. His passion is empowering individuals to make decisions on their health care choices and promoting data to tell their stories.