Frequently Asked Questions

How do I access and register for the event?

To access the event, you must first register. To register for the event, please visit the OAMHAD Symposium registration page. During the registration process you will be asked to create an account, if you do not already have one on the site. You will need an account to be able to register for and access all sessions for the Symposium.

How do I access the sessions?

  • Click on the "Agenda” tab in the top menu bar 
  • Click on the desired session, then click on the “Watch Session” button. 
  • Five minutes prior to the session start time, you will be able to gain access to the session. 

What is the link/Zoom ID for the session?

You do not need a direct link or Zoom ID to enter sessions. Follow the directions above to enter sessions.

What will the Older Adult Mental Health Awareness Day (OAMHAD) symposium look like?

This virtual symposium is designed as a public discussion on the topics of mental health and aging, specifically related to the prevention, treatment, and recovery support options and solutions for older adults with mental health or substance use disorders. The agenda features a diverse array of topics with a focus trauma-informed care, resource navigation, understanding and preventing suicide, peer support systems for older adults, substance use, grief and loss, and the intersection of the social determinants of health (SDOH) and mental health. Nine sessions will be offered, including a keynote speaker, panel discussion, and breakout sessions. 

What are the symposium hours and time zone?

The symposium will be held from 10:00 am to 5:00 pm Eastern Standard Time. You can log in before each session five minutes prior. Each session will be recorded and available for viewing later.

Will I be able to view the recorded archives of the OAMHAD sessions?

Yes, session recordings will be posted within one week after the event. You will receive an email once the recording is available. No CEUs will be offered for viewing the recorded sessions. 

Are CEUs offered for this symposium?

In partnership with the Rush University’s E4 Center of Excellence for Behavioral Health Disparities in Aging, NCOA will be offering continuing education credit for the live presentations for the following professions:

The course director(s), planner(s), faculty and reviewer(s) of this activity have no relevant financial relationship(s) with ineligible companies to disclose. 

In support of improving patient care, Rush University Medical Center is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. This activity is being presented without bias and with/without commercial support.  

Rush University Medical Center designates this live activity for 5.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity.  

Rush University Medical Center designates this live activity for 5.25 nursing contact hour(s). This activity is being presented without bias and without commercial support.  

Rush University is an approved provider for physical therapy (216.000272), occupational therapy, respiratory therapy, social work (159.001203), nutrition, and speech-audiology by the Illinois Department of Professional Regulation.  

Rush University designates this live activity 5.25 Continuing Education credit(s). Rush University Medical Center designates this activity 5.25 CE credits in psychology. Please note that the E4 Center is not certified by the State of New York for continuing education. 

Participants interested in CEUs will have to fill out the post-symposium survey. CEUs are only for the live event. 

What do I need to attend sessions?

Below is what we recommend.

Device: It is best to use a computer or laptop that has an updated internet browser.

Speakers: Sound is projected through your computer speakers, so make sure they work to hear the presenters.

Internet: It is best to use a wired internet connection. A wired connection gives a consistent signal and consistent bandwidth, providing a better experience. Wi-Fi is not recommended because the signal strength can vary.

Browser: Chrome and Firefox are the recommended browsers. Do not use Internet Explorer. Your browser must support HTML-5. To detect your browser version, run

Settings: Make sure you have pop-ups blockers disabled in your internet browser settings and that your browser is Active X enabled. If you are on a network that uses a firewall or VPN, you can test your access in advance to ensure our software will not be blocked by these items using this site,

I am in the session but the video froze/I can’t hear the audio. What should I do?

Ensure your system’s speakers are turned on and the volume is up. If the video freezes, refresh your web browser (select the F5 key on your keypad).

Have Other Questions?

Feel free to email us at We look forward to seeing you on May 16th!